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To what extent can Steinbecks The Pearl be classed as a parable Essay Example For Students

How much can Steinbecks The Pearl be classed as an illustration Essay Distributed in 1947, Steinbecks novella, The Pearl, has pulled in m...

Thursday, August 27, 2020

To what extent can Steinbecks The Pearl be classed as a parable Essay Example For Students

How much can Steinbecks The Pearl be classed as an illustration Essay Distributed in 1947, Steinbecks novella, The Pearl, has pulled in much scholarly consideration. Numerous pundits have alluded to the work as a parable,but how far can this characterization be supported? So as to address this inquiry, we should initially set up what is implied by the term illustration. A word reference characterizes an anecdote as a short story which puts over a good or strict truth. We are aware of anecdotes from the Bible, where Jesus recounted to these accounts to instruct his supporters about Gods word. Commonplace highlights we would anticipate from a story would be: a short account told in a straightforward style with minimal nitty gritty depiction; a simple setting;nameless and lacking characters; and a good or strict truth passed on through imagery, with ordinary articles or occasions speaking to bigger thoughts or ideas. The fundamental plot of The Pearl is direct. Kino,a local Mexican angler, wedded with a kid, sees his child stung by a scorpion,and a specialist requests cash for rewarding him. Kino finds an enormous pearl, which he thinks will take care of every one of his issues and spare his son,but rather it prompts ravenousness, catastrophe and viciousness. We will compose a custom exposition on To what degree can Steinbecks The Pearl be classed as a story explicitly for you for just $16.38 $13.9/page Request now At long last the family toss the pearl once more into the ocean, however not before they have lost their valuable child in a shooting. From numerous points of view, The Pearl adjusts to what we would expect of an anecdote. The story is short, despite the fact that not as short as the illustrations in the Bible;the style is straightforward, with minimal complex jargon or sentence structure; the primary setting is the homely,if poor, Mexican angling town and a significant number of the characters are anonymous, eg the specialist, the cleric, the pearl purchasers, the trackers. Indeed, even the fundamental characters are not depicted in much physical detail. All we are aware of Kinos appearance is, he was youthful and solid and his dark hair hung over his earthy colored brow. Surely, we can take an ethical message from the story; that the guarantee of riches is an incredible defiling impact in mens lives,and such is human instinct that man will regularly sink to extraordinary profundities to pick up the thing he wants. Proof that would likewise check this story as an anecdote is that the creator utilizes a lot of imagery. Kino can be viewed as speaking to man and all men, giving his story widespread essentialness. His better half, Juana, has a name which implies lady, again proposing that she is intended to speak to all ladies. The youngster makes up the original family, speaking to the people to come and trusts later on. The significant line of imagery, nonetheless, focuses round the pearl itself, which represents substantially more than material riches. It turns into a gem ball in which one can see ones dreams and bad dreams; Kino investigated its surface and it was dark and ulcerous. Abhorrent appearances looked from it at him, and he saw the light of consuming. What's more, in the outside of the pearl he saw Coyotito lying in the little cavern with the highest point of his head shot away. The entire story, with regards to an anecdote, could likewise be viewed as putting over a strict truth. It could speak to keeps an eye on scan for his spirit, discovering great and abhorrence in transit, making a penance, lastly going to a more noteworthy comprehension. Kino toward the beginning of the book is disengaged and ensured. At the point when the pearl comes into his reality, he finds out about forlornness, loathe, covetousness, doubt and wickedness. Like Adam, in the Fall in Genesis, Kino comes back to his home toward the finish of the book , having picked up information, however changed forever,as he has relinquished his child for this information. The possibility of this book being a strict anecdote additionally is by all accounts borne out by the excursion through the desert to sell the pearl, which resembles a journey, testing the character of the pioneer, and appears to reverberate the Exodus of the Israelites looking for their guaranteed land in the Bible. Was this story expected to be an adaptation of the illustration of the pearl in the Bible, where a shipper penances all that he holds dear for a pearl of extraordinary worth, and his place in the Kingdom of Heaven? As we have seen, Steinbecks novella has numerous highlights we would expect of a story, however does that mean we can say it is one totally? .u657a2d7a5ba2e0949cd840d2b9a0906a , .u657a2d7a5ba2e0949cd840d2b9a0906a .postImageUrl , .u657a2d7a5ba2e0949cd840d2b9a0906a .focused content territory { min-stature: 80px; position: relative; } .u657a2d7a5ba2e0949cd840d2b9a0906a , .u657a2d7a5ba2e0949cd840d2b9a0906a:hover , .u657a2d7a5ba2e0949cd840d2b9a0906a:visited , .u657a2d7a5ba2e0949cd840d2b9a0906a:active { border:0!important; } .u657a2d7a5ba2e0949cd840d2b9a0906a .clearfix:after { content: ; show: table; clear: both; } .u657a2d7a5ba2e0949cd840d2b9a0906a { show: square; progress: foundation shading 250ms; webkit-change: foundation shading 250ms; width: 100%; murkiness: 1; progress: mistiness 250ms; webkit-progress: darkness 250ms; foundation shading: #95A5A6; } .u657a2d7a5ba2e0949cd840d2b9a0906a:active , .u657a2d7a5ba2e0949cd840d2b9a0906a:hover { haziness: 1; progress: obscurity 250ms; webkit-progress: darkness 250ms; foundation shading: #2C3E50; } .u657a2d7a5ba2e0949cd840d2b9a0906a .focused content zone { width: 100%; position: rel ative; } .u657a2d7a5ba2e0949cd840d2b9a0906a .ctaText { outskirt base: 0 strong #fff; shading: #2980B9; text dimension: 16px; textual style weight: intense; edge: 0; cushioning: 0; text-enrichment: underline; } .u657a2d7a5ba2e0949cd840d2b9a0906a .postTitle { shading: #FFFFFF; text dimension: 16px; text style weight: 600; edge: 0; cushioning: 0; width: 100%; } .u657a2d7a5ba2e0949cd840d2b9a0906a .ctaButton { foundation shading: #7F8C8D!important; shading: #2980B9; fringe: none; outskirt range: 3px; box-shadow: none; text dimension: 14px; text style weight: striking; line-tallness: 26px; moz-fringe sweep: 3px; text-adjust: focus; text-design: none; text-shadow: none; width: 80px; min-stature: 80px; foundation: url(https://artscolumbia.org/wp-content/modules/intelly-related-posts/resources/pictures/basic arrow.png)no-rehash; position: outright; right: 0; top: 0; } .u657a2d7a5ba2e0949cd840d2b9a0906a:hover .ctaButton { foundation shading: #34495E!important; } .u657a2d7a5ba2e0949cd840d2b9a0 906a .focused content { show: table; stature: 80px; cushioning left: 18px; top: 0; } .u657a2d7a5ba2e0949cd840d2b9a0906a-content { show: table-cell; edge: 0; cushioning: 0; cushioning right: 108px; position: relative; vertical-adjust: center; width: 100%; } .u657a2d7a5ba2e0949cd840d2b9a0906a:after { content: ; show: square; clear: both; } READ: Brave New World Essay Gender EqualityLooking at additional proof, we discover highlights of the content which don't fit in with those we would expect of an illustration. Despite the fact that the style is basic, there is significantly more depiction than we would anticipate from an anecdote, some of it graceful in style, eg High in the dark stone mountains, under a glaring pinnacle, a touch of spring rose out of a break in the stone. It was taken care of by conceal safeguarded snow in the late spring, and every so often it kicked the bucket totally and uncovered shakes and dried green growth were on its base. This depiction of a pool proceeds for a full page. The principle characters, Kino and Juana are named and their characters are significantly more evolved than we would anticipate structure a story. This makes the story undeniably progressively reasonable as the characters appear credible individuals with genuine sentiments and feelings, Juanas face was hard and fixed and rough with weakness and with the snugness with which she battled exhaustion. What's more, her wide eyes gazed inwards on herself. The entire story can be perused as diversion, without searching for a message or significance. Indeed, there is proof to recommend that Steinbeck was attempting to compose it as a practical piece, and not as an anecdote. In his book, Sea of Cortez 1941, he clarifies that he took the thought for his book from an old Californian/Mexican society story about an Indian kid who found a pearl. He enjoyed the story, however stated, it didn't sound convincing in light of the fact that it was so much like an anecdote, or a short story with a shrouded moral exercise and the character of the little fellow went in opposition to human bearing, that is, he was not practical enough. In Kino and Juana, Steinbeck has given us substantially more reasonable individuals. In first experience with The Pearl, Steinbeck himself gives occasion to feel qualms about his book being an anecdote, saying If this story is an illustration, maybe everybody takes his own importance from it, and adds his own life to it. Taking a gander at all the proof, my decision is that despite the fact that Steinbecks The Pearl has numerous highlights of an illustration, it goes a lot farther than a story in that it exists on such huge numbers of levels . It very well may be viewed as a practical story of the financial and political restraint experienced by local Mexicans on account of their rich champions and rulers. It can likewise be viewed as a story indicating how man and nature are interlaced. It very well may be perused as an energizing experience story, or as a good or strict exercise. From numerous points of view, it is unjustifiable to order this novella by putting a name on it. I like to see it, similar to Steinbeck himself, as an exceptional gem that every peruser can decipher in their own specific manner.

Saturday, August 22, 2020

Sound is a fundamental element in life for almost Essay Example For Students

Sound is an essential component in life for nearly Essay all people and creatures. Such a significant number of things can be cultivated with sound. Music, one of the most significant artistic expressions, can be played hundreds, even a huge number of various ways by controlling sound. Our primary type of correspondence is talking and tuning in to others talk. Sound can be clarified through waves in a wave tank or through waves on a spring. All types of waves have certain qualities, which make sound waves the same than water waves made in a wave tank or waves made on a spring. These waves are just various types of vitality, yet all have inherent properties that make them comparable. Like any waves, two sound waves can display obstruction and can make the sound stronger or counterbalance the sound. The wonder of a guitar string is an excellent case of waves on a spring and standing waves. A guitar string is a standing wave in light of the fact that the string is fixed at the two finishes and can vibrate. The speed of the rushes of a string relies upon the pressure and mass. Since the key frequency of a standing wave on a guitar string is double the separation between the extension and the fret, every one of the six strings utilize a similar scope of frequencies. The distinctive pitch of the string relies upon the wave speed. However, in the event that the strings all had various strains it would be exceptionally difficult to play, in this way on the off chance that the guitar strings are generally a similar pressure, at that point the strings must be various masses. This is the reason the lower strings have a higher mass; they are made thicker by enclosing them by wire. This makes the guitar simpler to play. Correspondence with other life, without sound, would be substantially more confused. The material science of correspondence is through talking and through hearing. The human voice is made from the larynx situated in the throat. An alternate pitch of sound relies upon how the larynx is controlled. We hear these controls by utilizing our ears, regardless of whether we need to or not. Hearing isn't care for talking, you can't just mood killer your ears. The ear is touchy and on the off chance that it is presented to either a stunning boisterous commotion or an all-encompassing introduction to shrill or uproarious sounds will make the eardrum break, changeless loss of hearing might be the outcome. The human ear can distinguish a murmur that is as low as fifteen decibels or a booming as commotion is around 200 decibels. A decibel is a measure of vitality expected to deliver an adjustment in sound. Sound voyages vastest through extremely flexible materials, for example, steel. It voyages a lmost multiple times quicker in steel than as in air. At the point when any item that is made out of a versatile material is upset, it will vibrate at its own exceptional arrangement of frequencies, which together structure its extraordinary sound called characteristic recurrence. At the point when that item is compelled to vibrate at one of its own normal frequencies, reverberation happens and the sound turns out to be a lot stronger. Specialists state that sound goes at around 330 meters for each second in dry air. At the point when an item, for example, a plane surpasses this speed, around 1200 kilometers for every hour, a sonic blast is heard. At the point when this is cultivated, a lot of vitality is discharged as this sonic blast. At the point when a bounteous measure of sound waves are pushed facing the front finish of the plane the noisy blast is made. The genuine sonic blast happens once the plane surpasses the sound wall and gigantic arrival of vitality happens to make the sound. Sound exists in a large number of various structures. Correspondence and music are only the start; there is several other wonder that make an exceptional sound. While being a significant component in regular day to day existence it likewise brings us delight, giggling, and interest. Hearing might be the most significant human sense and without sound we would miss such a large amount of life. Sound is the major key in correspondence in our lifestyle and will keep on being for quite a long time to come.

Issues with Strategic Marketing Management

Issues with Strategic Marketing Management Presentation This course is intended to assist you with comprehension and learn propelled standards of advertising and is planned for showcasing directors, or experts who are working in business or trade. Who have maybe a capability in showcasing and quite a while experience of working in a promoting job, or directors who might want to build their advertising information. Some portion of the courses appraisal of learning will include you in attempted a task dependent on an advertising system plan completed in your own organization/association. You will be offered nitty gritty direction and guidance regarding this component of evaluation later in this exercise manual. Points of the unit The point of the unit is to distinguish and talk about key issues related with promoting standards. The course is centered around key standards of showcasing, which structure a fundamental supporting to a comprehension of vital promoting in real life. The hypothetical supporting will be supplemented by a progression of short work-based exercises. Goals of the unit To furnish you with the information and abilities to comprehend and decipher key showcasing standards To furnish you with down to earth understanding of applying key advertising standards and setting up a key promoting plan inside your own organization/association. Learning results On fruitful finish of this Unit you ought to have the option to: Comprehend the key promoting process Perceive the significance of making key bit of leeway Produce a key advertising plan in your own organization/association Comprehend the significance of building up a particular serious position Vital Marketing Management What does this exercise manual contain? This exercise manual contains various data and learning assets: Foundation and relevant data about key advertising the executives Key thoughts, speculations, ideas, structures, forms according to vital advertising ‘Recall and survey and ‘Activity guides structured toward draw in you truth be told and activity centered reasoning Case instances of vital showcasing in real life Evaluation You are required to compose a 2,500-word task as follows: Set up a vital advertising plan for your own organization/association, giving specific consideration to making and supporting an upper hand over opponent firms. Key Marketing Management In what capacity should this exercise manual be utilized? This exercise manual will coordinate your investigation all through the learning experience. There areâ six areas, intended to be concentrated successively. In any case, a great learning strategy is to invigorate your learning by re-perusing, so you are prescribe to peruse to and fro between segments at whatever point you feel the need. Each segment manages an alternate subject and, along with any related exercises, pragmatic work or further perusing, is intended to require around 20 hours of study. The exercise manual uses an intuitive learning approach. This is accomplished using self-appraisal questions and exercises all through the content. These will empower you to apply the ideas introduced in the exercise manual and investigate issues that broaden your insight and aptitudes. Getting ready to utilize the exercise manual In the event that you are new to the investigation of promoting as well as this examination strategy, at that point we propose it is worth you investing some energy getting comfortable with its substance and way to deal with learning and advancement. This will improve your own comprehension of key thoughts in key promoting the board, and your capacity to lead and encourage the learning of others. Key Marketing Management Chapter by chapter guide Cover sheet Unit 1 The key promoting process Goals 5 Drivers of progress 5 Corporate technique/Marketing interface 7 Key promoting plans 8 Outline 9 Unit 2 Advertising Information Systems Goals 10 MIS and the utilization of key knowledge 10 Outline 14 Unit 3 Key goal Goals 15 Key goal/vision and mission 15 Objectives and targets 17 Partners 18 Rundown 19 Unit 4 Making vital bit of leeway Targets 20 Ways to deal with creating vital bit of leeway 20 Coalitions and systems 22 Declining and threatening markets 24 Vital destroy 25 Rundown 26 Unit 5 Building up a particular serious position Targets 27 Vital arrangement process 27 Advancement and new item improvement 28 Vital assessment 31 Rundown 32 Unit 6 Usage and control Targets 33 Usage 33 Control 35 Rundown 37 Vital Marketing Management Unit 1 The center topic of this unit is the significance of market-drove vital change to guarantee hierarchical achievement. Goals Before the finish of this unit you will: Have the option to examine, and give instances of drivers of progress Comprehend the connection among corporate and advertising methodology Know the procedure and structure of advertising arranging and have the option to talk about the contrasts among vital and strategic arranging Drivers of progress Change is inescapable and organizations that desire to keep up a market-drove approach must mull over both repetitive and transformative change when building up their advertising systems. The rate at which the outer condition changes fluctuates as indicated by the idea of the business yet progressively all associations are confronting raising degrees of progress. Change is inescapable. To endure organizations need to adjust and to change over the dangers brought about by the changing condition into circumstances so as to evade vital float. Imprints and Spencer is a prime case of an organization that has not adjusted to the changing client requests and therefore has lost a significant number of its dedicated client base. Case history Drivers of progress Greenhalgh (2001) distinguishes the accompanying drivers of progress that have made difficulties for organizations in the course of the most recent couple of years: Household organizations of any centrality have gotten uncommon. They are currently worldwide, drawing on flexibly chains that rise above national limits and serving clients around the world Client desires for quality have expanded and are presently applied to all merchandise and ventures, instead of just extravagance products Worry for nature has become a significant thing on organizations plan. They currently need to think about their natural duty just as their benefits. Enormous institutional financial specialists are applying their impact on how associations are overseen New businesses assume a significant job in presenting inventive items and new plans to the commercial center. Youthful, mechanically equipped specialists are attracted to these energetic working environments, making it harder for different organizations to enlist and hold them Vital Marketing Management Movement 1.1 Consider thedrivers of progress sketched out above. Recognize the effect of these variables on your own organization/association. What is system? The term procedure is presumably one of the most utilized and regularly misjudged terms in business. There is no all inclusive meaning of system but then it is utilized broadly. Methodology has a similar importance whether we are talking about corporate, showcasing, limited time or in any event, publicizing procedure: it is worried about how we may accomplish our targets. The distinction between each kind of technique identifies with the level at which the methodology is being created. Corporate procedure as per Johnson and Scholes (1999), is: â€Å"concerned with what sorts of business the organization all in all ought to be in and is in this way worried about choices of scope† while advertising procedure plans to change corporate targets into a serious market position. The primary job of promoting system is to separate items/administrations from those of contenders by addressing the necessities of clients all the more adequately. In this manner, as per Drummond and Ensor (2001) promoting system can be described by: Breaking down the business condition and characterizing client needs Coordinating exercises to client needs Actualizing projects to accomplish a serious position comparative with contenders Key administration comprises of three components: Key investigation worried about responding to the inquiry where are we now? This includes dissecting the outside condition, inward assets and abilities and partner desires Vital decision what are the choices accessible and which is the most appealing? Vital usage frequently the most neglected of system. It is worried about dispensing assets and transforming the plans energetically. This procedure can be as similarly very much applied to showcasing system. Key Marketing Management The corporate procedure/showcasing interface It is difficult to talk about showcasing system without first placing it into the setting of corporate arranging. The connection between corporate arranging and advertising arranging can best be clarified by figure 1.1 underneath. It is useful to think about these choices sitting in a pecking order with corporate arranging at the top and promoting arranging underneath it. The chart likewise delineates that, nearby showcasing arranging, plans ought to be created for other practical zones of the business, for example, HR the executives (HRM), coordinations, and activities. The vision and crucial drive the general heading of the organization and the utilitarian territories of business will all work towards accomplishing the corporate destinations. The vision and mission will be talked about in Unit 3 Strategic goal. Key Marketing Management Advertising technique is worried about three components clients, contenders and internalâ corporate issues as represented in Figure 1.2. Key showcasing the board has three majorâ phases: right off the bat, key examination so as to respond to the inquiry where are we now? This will incorporate outer examination of clients, contenders and the large scale condition and inward investigation of corporate abilities; also plan of procedure regarding creatin

Friday, August 21, 2020

Humanities Essay Example | Topics and Well Written Essays - 500 words - 9

Humanities - Essay Example Roman glass creators utilized The Hellenic procedure of drooping glass for open structure cups and bowls over a curved form in throwing in the first century BC The glass blowing method permitted the advancement of horde shapes and plans which revolutionalized glass industry all over Europe. It likewise expanded the employments of glass in numerous parts of life everywhere throughout the Roman Empire since it was simpler to make it. The war triumphs by Romans prompted more successes which were conceivable on the grounds that the Appian Way was there. This prompted contact with different societies subsequently the Roman culture had a ton of impact from numerous pieces of Europe. Captives of war brought their social impact. The Roman Empire had the option to spread its way of life all through Europe including Latin and this was just conceivable on the grounds that the military was all around provided and could move in speed to any â€Å"theatre of war† as Claudius had expected. For the most part, such works were made when the noble was alive and in that capacity, it paints an association of the present to the past. The Roman craftsmanship was inclined to authenticity dissimilar to that of the Greeks. A privileged person might want such a depictive model made to show to his ancestry that life is a nonstop excursion and furthermore, to make an association with incredible characters who existed before them. The consideration with which the privileged person holds the busts shows adoration and not scorn as scalp tracker would hold their trophies in hatred. 2. The water passages; these shows the brightness in using regular assets to serve the requirements of the individuals. Until this point in time, very few urban communities can flaunt such eminent presentations virtuoso in serving their masses. 3. The utilization of cement; the Roman Empire is still recollected in light of the fact that there is evidence of how extraordinary they were through existing structures like the Parthenon. Until this point in time, concrete is as yet the material of decision hundreds of years after the splendid Roman architects created it. The colloseum

Pier and Ocean by Mondrian 1915 - An Example Paper

Pier and Ocean by Mondrian 1915 - An Example Paper Pier and Ocean by Mondrian 1915 An Example Paper This paper exhibits creation of artwork by the artist Mondrian. The artist created and gave his piece of work a name “Pier and Ocean” back in 1915. The idea of oil placed on canvas identifies the context of his art that originated back in Netherlands. The initial size of “Pier and Ocean “ artwork is 2 ft 10 where its half version exits in by 3 ft 9 while it’s a quarter style is Transcendentalism. “Pier and Ocean” is an artwork that is categorized under the genre abstraction. The social significance of Mondrian’s work is evident when he took part in contribution to De Stijl art group and movement. However, the painting does not exhibit religious or political significance. Analyzing Mondrian’s artwork “Pier and Ocean” of 1915, the background color applied shows high contrast. The circular section consists of lines that are dark incorporated with white as a light color to show contrast. On the other hand, the color applied on the lines across the grid is of low contrast. This is because the lines are painted in color black. The warm color evident in his art piece of work is white with dark brown, and black. These colors display a cool surface. Mondrian uses colors in his painting to symbolize reality. This case involves the waves and sea with boundless energy. This implies that the energy dissolves to form light the same way the ocean theosophist form a single mass. The essence of black and white colors incorporates many events in which the lines cross to form a configuration. This picture by Mondrian clearly reveals colors of calmness. In reality, this reveals exactly what takes place at the ocean most of the time when the weather is calm; the water also remains cool. The colors incorporated in this diagram are black, white and dark brown. They highlight various elements in relation to painting such as revealing the surface texture that appears to be smooth.  The artist designed the painting in a manner that enhances connection for disparity. For instance, Mondrian used a white paint on the background to exhibit high contrast. A black paint that is used on the foreground to create lines across the grid appears to have low color contrast. The two paintings play a significant role of reflecting each other by revealing how the paint co-relates. The black color on the drawing shows repetitious work in relation with how the artist uses them to create a grid. This continuous pattern is applied for emphasis to exhibit the background color of the picture. Further more, the black paintings on the lines are rhythmic because; they cut across each other with a similar pattern. The interconnection of the black lines in the painting joins each other resulting to a unified sample. The manner in which the artist makes use of the lines is by interchanging to make them appear organized. Space is applied on the drawing to enhance focus via the dark and white decorations. For instance, applying less dark color to the lines enables the light color to pop out creating a lot of space in between the lines. The artist also incorporates an element of focus by objecting a circular grid inside a square to create more space at the edges. The picture incorporates two perspectives that pave way for a flat space through its dimension. This is evident when the artist incorporates lines with two vanishing directions when they cut across each other on a grid. This painting is shallow because a large section of it consists of mellow or light colors that highly contrast the dark lines used by the artist. This is an abstract image because it does not concern human beings or venues. The artist made the image abstract by incorporating different shapes and colors only in it. This artwo rk also reveals movement, which the artist achieves when he designs the dark crossed lines on the grid to appear subtle. Observing the painting keenly, there are no brush marks which implies that the work is perfectly complete. In addition, there are no traces of roughness and effects of a smooth surface tend to deteriorate when poorly handled. This calls for individuals to exercise care when they come in contact with them. The subject matter of this painting is that it exhibits an ocean background by incorporating colors that contrast to show calmness. This subject matter is clearly reflected on a circular picture itself embedded inside the square. My emotional response after assessing the picture is that it creates a feeling of happiness and satisfaction. The skill applied by the artist creates a realization of calmness, and the urge to stare more at this piece of work. The paint achieves this effect based on how the artist blends the dark and light colors making it appealing to the eyes.

Thursday, July 2, 2020

Centre For Technology In Government Project - Free Essay Example

1.0 Introduction The construction industry is a large and complex industry comprising many types and sizes of organizations and a diverse range of professionals and other representative bodies. Consequently, the biggest problem is conflicts in the industry between both clients and contractors and the contractors and their sub contractors (Cooke and Williams, 2009). This most often is as a result of non-clarification of roles or breach of the contract procedures by one of the parties because of lack of communication and co-ordination. Poor productivity and quality within the industry have also been attributed to lack of advance management of the processes by both Latham (1994) and Egan (1998). Professional bodies have therefore introduced various plans of work as attempts to facilitates processes within the industry. In this report, the updated RIBA plan of work which was designed by British architects was employed to plan the execution of a project (CTG) from appraisal to completion. Alternative maps for the same project were produced using the Generic Design and Construction Process Protocol (GCDPP) which was developed in 1995 in other to identify the potential benefits and problems that might be encountered in the use of the process protocol. 2.0 Current plan of work 2.1 Context The Department of Business Innovation and Skills (DBIS) intends to construct a new project, Centre for Technology in Government (CTG), which is a 250,000 square feet facility built to house world class super computers and nuclear weapons design staff. The building site is located in Liverpool, UK and the allowed budget for the project is  £50,000,000. The client had explicit goals and therefore appointed a cross-functional team from the start to translate the needs into a design brief. The cross-functional team, after the conceptual design stage, identified various functional and operational requirements (FORs) which were grouped by room type. These FORs became the basis for requests of proposals that resulted in design and build contract 2.2 Procurement method It is important to briefly explain the procurement method used to execute the CTG project because the procurement method and type of contract employed will have implications on the plan of work (Clamp et al, 2007 p 32). Single stage tender (assumption) design and build contract was used; the client, DBIS selected CTG to execute the project because of the business relationship they shared as well as the fact that, the constructor was needed at the design stage to give advice on the constructional method and buildability of the concepts. The client-led design ended at the conceptual stage (RIBA stage C) and the contractor was therefore provided with conceptual designs. 2.3 RIBA Plan of Work The Plan of Work (RIBA, 1997) was originally published in 1963 as a standard method of operation for the construction of buildings, and it has become widely accepted as the operational model throughout the building industry (Kagioglou et al, 1998). It was developed from the view point of the architect to provide a frame work for a standardised method of operation for the design, construction and management of buildings (Poon et al, 2003). This plan of work was developed to meet the needs of the traditional forms of contract and breaks down the entire construction into 5 key stages. There key stages are further broken down into 11 sub-processes as shown below 2.4 RIBA plan of work in GC Ltd There is, however, a slight variation to the work stages primarily because of the procurement method (Design and Build) used. This is because the cross functional team assembled by the client produces conceptual designs that were grouped into FORs which formed the basis of the request for proposals. Detailed designs (RIBA stage D) and technical designs stage (RIBA stage E) were produced by the contractor before tender action while production information stage (RIBA stage F) proceeded after mobilisation stage (RIBA stage J). Figure 2.1 shows the plan of work used in executing the project from the perspective of the constructors which is seen to differ slightly from the plan of work in appendix 1 Figure 2.1 Adoption of RIBA plan of work for Contractor Appendix 2 shows the detailed mapping of each of the above sub processes. 2.4.1 Preparation As a constructor, the first stage of involvement was to review the employerà ¢Ã¢â€š ¬Ã¢â€ž ¢s (Department for business innovation and skills) conceptual requirement that has already been identified with the cross-functional team. The constructor (GG ltd) receives the conceptual brief containing the FORs by room type and also confirming key requirements and constraints as well as the Construction (Design and Management) Regulations. The in-house quality management procedures that will be applied on the project is determined. These culminate into the contractorà ¢Ã¢â€š ¬Ã¢â€ž ¢s brief. Since GC ltd already has an in- house design team, they assist in the preparation of the contractorà ¢Ã¢â€š ¬Ã¢â€ž ¢s brief. The construction company at this stage appoints one of its in-house staff to act as the CDM co-ordinator. During the review, some questions may arise, especially concerning site conditions and operational hazards. It is the responsibility of the contractor to provide all such in formation to the design team and the CDM co-ordinator. The design team advises on the need for additional consultants for the project. Documents that will accompany the tender submission are identified and the pre-tender programme drawn up. This process in mapped out in detail in appendix 2. 2.4.2 Design development Once the conceptual designs are fully reviewed and understood by the contractor and his team, he authorizes the final layouts. The design team then develops the project brief into developed designs including, the structural elements, the services systems and the general architectural layout. The initial cost plan is updated and the CDM co-ordinator ensures that all health and safety regulation have been considered at this stage. 2.4.3 Technical design This is the last stage of design development before production information is prepared. The detailed designs are produced and all approvals obtained including that of building regulations. The health and safety file is updated by the CDM co-ordinator and the cost plans and cash flows also updated by the quantity surveyor. The stage D report will form the basis of the tender documents. This process in mapped out in detail in appendix 2. 2.4.5 Tender action Once the detailed developments are obtained, the contractor with the CDM co-ordinator prepares the draft initial construction phase plan. The quantity surveyor advises on the preliminaries, the contingencies and the work sequences and proceeds to prepare the contract sum analysis. The CDM co-ordinator, the quantity surveyor and the other design team members contribute to the stage report prepared by the lead consultant. The report includes all the documents intended to be used for tendering. The contractor checks the report to ensure compliance and the tender documents are submitted. The submitted tender documents are evaluated by the employerà ¢Ã¢â€š ¬Ã¢â€ž ¢s agent and any queries responded to by the contractor and his team. Once the contract is awarded to the winning firm (GC Ltd), there is negotiation between the employerà ¢Ã¢â€š ¬Ã¢â€ž ¢s agent and the contractor before final adjustments are agreed. 2.4.6 Mobilization The employerà ¢Ã¢â€š ¬Ã¢â€ž ¢s agent confirms to the client that the contractor (GC ltd) has been duly selected. The contractor is then appointed and the tender documents become the contract documents with certified copies sent to the contractor. His insurances for the project are checked by the employerà ¢Ã¢â€š ¬Ã¢â€ž ¢s agent. The site is handed over the contractor and he proceeds to develop his initial construction phase plan with his team and the CDM co-ordinator. Statutory approvals and other detailed planning permission are also obtained. 2.4.7 Production Information The final proposals are translated into precise technical instruction for pricing and construction purposes, which is the preparation of detailed drawings, schedules and specifications. The health and safety file is finally updated by the CDM co-ordinator. The contractor, the design team the quantity surveyor and the CDM co-ordinator reviews all process to ensure compliance with brief and procedures. 2.4.8 Construction This is where actual construction of the CTG building takes place in accordance with contract agreements. Further information is supplied to the contractor as and when deemed necessary. At this stage the contractor, his team and sub contractors are typically involved. 2.4.9 Rectification period After construction to practical completion, final inspections are done and the project is handed over. The contract document allows the contractor to be paid half the amount in the final certificate with the other half released after a predetermined period (6 months), defects liability period. Within which all faults and problems are corrected by the contractor. 2.5 Appraisal of RIBA in CTG project The RIBA plan of work was one of the first expressions of building process by members of the building team (Poon et al, 2003) and has been tried, tested and accepted. It has been widely adopted as the basis of calculating consultantsà ¢Ã¢â€š ¬Ã¢â€ž ¢ fees as well as gives a vivid description of work stages (Clamp et al, 2007). Adopting à ¢Ã¢â€š ¬Ã…“design and buildà ¢Ã¢â€š ¬? as procurement route while employing the RIBA plan of work in the CTG project resulted in hybrid process which improves the plan of work especially in the area of flexibility and eliminates sequential flows which, Sheath et al (1996) argues that, have caused problems of fragmentation and poor co-ordination between project team members. CTG, as a project that will house the designing and testing of nuclear weapons, it requires the involvement of all major stakeholders, as such the client, DBIS assembled a cross-functional team including the contractor, in order to better identify his needs and requirements and identify any possible constraints on development and eventually produce a holistic brief. The adoption of the cross-functional team approach had the advantage of improving co-ordination and communication from the design stage throughout to the project (Kagioglou et al, 1998). It was also necessary to involve the constructors early in the design phase in order to eliminate any claims and counter claims for costs, quality and time between the various parties of the contract (Gunaskaran and Love, 1998). This will ensure buildability and reduce the incident of rework and waste in the design process and construction process. Having established the cross-functional team, weekly meetings were held to review all aspec ts of the design. Since it is a single stage tender, it became the responsibility of the contractor to produce the developed designs and technical designs prior to tender action. In order to facilitate the continuous review of the design by the cross-functional team, the contractor broke the technical design into mini phases as follows; all layouts and setting outs, pile caps and ground beams, structural steel work, substructure, super structure, detailed security services and services systems. There were series of reviews and the final review was during the tender action. Once the contract was signed and mobilisation got underway, the production information was produced concurrently. Construction commenced immediately mobilisation is complete. Daily visits by the cross functional team ensured co-ordination and team work all through the construction. RIBA plan of work guarantees flexibility in the basic outline, in that it can be modified to suit any form of procurement used by simply re-arranging the sub processes (Clamp et al, 2007). The RIBA plan of work, 2007 appears to be very elaborate an simple to understand and use because it maps out the main process at the higher level indicating the sub processes and the outputs at each stage. The details of the sub processes can also be mapped out indicating the activities involved and the parties responsible for those activities. Finally the adoption of the design and build and employing a cross-functional team ensures better understanding of requirements, better translation to drawings, more effective and efficient construction process devoid of any conflicts and unnecessary variations eventually leading to a satisfied client and a satisfied contractor. In every building contract there is some degree of risk (Clamp et al, 2007). Balance of speculative risk will lie almost wholly with the CTG contractor in this project with the client bearing the conceptual risk which involves matters that are key to operational efficiency such as scheme. All the major disadvantages that have been associated with RIBA; linear fashion (Jamieson, 1997; Cooper et al, 2004), lack co-ordination and communication (Sheath at al 1996, Kagioglou et al, 1998), buildability issues and biasness towards the architect (Poon et al, 2003) have been catered for by the adoption of the design and build procurement system as well as the introduction of the cross functional team (including the contractor) at the very beginning of the CTG project. However there are still a number of issues that remains unresolved and primary among them is the absence of a mechanism to transfer all the knowledge that will be shared by the entire CTG project team to similar projects in the future because both success and failure can offer important lessons for the future (Kagioglou et al, 2000). Finally, throughout the entire project, subcontractor and suppliers are only involved from the mobilisation stage (RIBA J) 3.0 The Generic Design and Construction Process Protocol 3.1 Background The Generic Design and Construction Process Protocol (GDCPP) was funded by the Engineering and Physical Science Research Council (EPSRC) under the Innovative Manufacturing Initiate (IMI) and undertook by the University of Salford with a leading number of industrial partners, including clients, architects, contractors, subcontractors, consultants, suppliers and IT specialists during 1995-98 (Lee et al, 2000). The main aim of this project was to develop a Generic Design and Construction Process Protocol for the construction industry by considering the lessons learnt through a number of decades in manufacturing New Product Development (NPD). This was achieved by comprehensive reviews of the construction and manufacturing industries, interactive workshops with the project industrial partners, case studies in the manufacturing and construction industry and other research and data collection tools and techniques (Aouad et al, 1999). There are eight key principles involved in process protocol for process as follows which are originated from manufacturing process. Whole Project view, a consistent Process, Progressive Design Fixity, Co ordination, Stakeholder Involvement team work, Feedback, Process Flexibility, Customisable Process. (www.processprotocol.com). The model identifies the various activities involved in the complete execution of the project as well as the responsible parties produced on a horizontal- X and vertical à ¢Ã¢â€š ¬Ã¢â‚¬Å"Y axis respectively resulting in a form of a responsibility matrix. The parties responsible for activity within each phase can be a single person, a firm or a complex network of people (depending on the size of the project) who have been grouped in to à ¢Ã¢â€š ¬Ã…“activity zonesà ¢Ã¢â€š ¬?. Consequently, eight (8) activity zones have been identified by the model and are listed below Development Management Project Management Resource Management Design Management Production Management Facilities Management Health Safety, Statutory legal Management Process Management Change Management The design and construction process (X- axis) have been broken down into 10 distinct phases. These 10 phases are grouped into 4 broad stages: Pre-Project, Pre-Construction, Construction and Post-Construction. (www.processprotocol.com). These 4 stages are briefly explained below 3.2 Pre-Project Stage The Pre-Project Phases (0-3) relate to the strategic business considerations of any potential project which aims to address a clientà ¢Ã¢â€š ¬Ã¢â€ž ¢s need. Throughout the Pre-Project Phases the clientà ¢Ã¢â€š ¬Ã¢â€ž ¢s need is progressively defined and assessed with the aim of: Determining the need for a construction project solution, and Securing outline financial authority to proceed to the Pre-Construction Phases (Cooper et al, 2005 p 76) These phases have been mapped out in detail in appendix 4 Phase zero: Demonstrating the Need Phase one: Conception of Need Phase two: Outline Feasibility Phase three: Substantive Feasibility Study Outline Financial Authority 3.3 Pre-Construction Stage At this stage (4-6), the defined clientà ¢Ã¢â€š ¬Ã¢â€ž ¢s need is developed into an appropriate design solution through a logical sequence, with the aim of delivering approved production information (Cooper et al, 2005 p78) These phases are listed below have been mapped out in detail in appendix 4 Phase four: Outline Conceptual Design Phase five: Full Conceptual Design Phase six: Coordinated design, Procurement Full Financial Authority 3.4 Construction Stage The Construction Phases (7-8) is solely concerned with the production of the project solution. It is here that the full benefits of the co-ordination and communication earlier in the Process may be fully realised. Potentially, any changes in the clientà ¢Ã¢â€š ¬Ã¢â€ž ¢s requirements will be minimal, as the increased cost of change as the design progresses should be fully understood by the time on-site construction work begins (Cooper et al, 2005 p78). The phases involved are listed below. Refer to appendix 4 for detailed maps Phase seven: Production Information Phase eight: Construction 3.5 Post-Construction Stage Upon completion of the Construction Phase, the Process Protocol continues into the Post-Construction phases which aim to continually monitor and manage the maintenance needs of the constructed facility (Cooper et al, 2005 p 80). This is the last phase of the model Phase 9: Operation Maintenance 3.6 Gates There are gates (soft and hard) in between the phases mentioned above. Soft gates are review points during the process which require a decision to be made, but does not require the temporary overhaul of the whole project until a decision to proceed is made. They enable concurrency while hard gates are review points during the process which may require the temporary overhaul of the project until a decision to proceed is made. (www.processprotocol.com). 3.7 Applying the GDCPP to the CTG project The backgrounds of the construction parties are very variant and they therefore have varying skills, it is therefore critical that parties understand and appreciate the interdependence and responsibilities of one another (Poon et al, 2003). However contract-led restrictions of previous models have prevented the involvement of the various parties in the early stages of the project life (Cooper et al, 2005). The GDCPP aims to improve co-ordination of the entire design and construction process (Lee et al, 2000) and try to address the key areas of the process that have been identified for improvement. The first benefit of adopting the GDCPP in the CTG project in that, it extends the recognized construction industryà ¢Ã¢â€š ¬Ã¢â€ž ¢s involvement beyond completion (cooper et al, 2005) and therefore covers the entire lifespan of the project as can be seen in appendices 3 and 4. This will increase the commitments of all parties to the contract especially the contactor and the sub contractors as they continue to bear some contractual risks within the project even after practical completion. Moreover, risk and value management starts right at the beginning of the project and runs through all the phases as can be seen in appendix 3 and in more detail in appendix 4. This has been absent from the RIBA plan of work. Since the client, the cross-functional team, contractors, subcontractors and suppliers are involved at an early stage, there will therefore be a complete identification of all possible risks and hence an early adoption of strategies to mitigate them. With a project of CTGà ¢Ã¢â€š ¬Ã¢â€ž ¢s nature, variation of requirements at any stage will have serious cost implications on the project, as such the introduction of phase reviews (as can be seen on appendix 3) which aim at reviewing work in each phase and approving progress to the next stage while employing the hard or soft gates is an added advantage. This will assure high quality of work performance (Kagioglou et al, 1998). The backbone of the successful execution of the CTG project will be a good relationship between parties (Jamieson, 1997; Cooper et al, 2005). More often than not, problems have ranged from litigation, lack of trust, lack of communication and lack of knowledge sharing between parties as they have perhaps never worked together probably will never do again (Lee et al, 2000). Therefore the involvement of all stakeholders and using strategic partnering arrangements will allow involvement of all parties from the requirements capture phase as shown on appendix 3 and this fosters a team environment and encourages appropriate and timely communication and decision making (Lee et al 2000) and because stakeholders are identified, their responsibilities will be explicitly identified. Feedback is an important concept which aims to regulate and improve performance (Poon et al, 2003). The inclusion of the legacy archive with the process protocol is an added advantage. It gives the players within the industry an opportunity to draw from the success or failures of past projects upon which the current or future projects. Furthermore, the adoption of standardised deliverables assist in smooth project delivery as every team knows what is to be produced and at what stage. This is the only way continuous improvement can be sustained. However, the first problem that will come to the mind of members of the construction industry is the extent of involvement of IT in the process. Poon et al (2003) argue that, apart from describing the activities in the map, it is also necessary to use multiple computing skills, which include electronic data interchange, artificial intelligence, integrated databases, inter/intranet application and document management systems in order to analyse activities. The whole set of activities might seem cumbersome and too complicated for non-computer literate users. The roles of the process management and change management activity zones seem to lean much toward the activities and roles of the project manager within the context of construction. Therefore, there could be conflict of responsibilities within these activity zones as they operate within the project. This is the case because of the fundamental difference between construction and manufacturing in relation to the product, the processes and the tracking of changes that occur. Though the process protocol is generic and has the advantage of flexibility, it is quite difficult to fit the protocol into an ongoing project because it has its own definitions and terminologies which could possibly result in confusion if blended with the terminology of the one going project. 4. 0 Production activities An activity is a well defined task in a project which usually requires a certain amount of time to complete and absorbs a portion of the projectà ¢Ã¢â€š ¬Ã¢â€ž ¢s financial budget (Waller, 2002). In the CTG project, there are many production activities, however, casting the foundation have been chosen for appraisal 4.1 Casting the foundation A cross functional process map shown in appendix 5 is used to depict how a typical foundation slab within the CTG project is cast indicating the processes cutting across several functions. According to the transformation theory, the emphasis is on the translation of the concrete into the foundation and slab (Koskela, 2000). However, in order to ensure the foundation is cast according to the drawings, checking/inspection is done intermittently as can be seen on the map, this brings us to the flow model: there are waiting, inspection and moving together with the transformations (Koskela, 2000). This is so because, once the formwork in place and the foundation is cast, it has to be inspected. As depicted on the map there are such inspections which involve, waiting and moving as the entire foundation is cast. The effect of these is the eventual extension to the time required to execute the particular operation. There are some non value-adding activities that are important, an example being the time allowed for the concrete to harden before the forms are struck and preparation of the excavated surfaces after excavation. There are other non-value adding activities that need to eliminate an example being the time spent in undertaking all these inspections. In order to improve the efficiency of this process, focus should be on the elimination to the non-value adding processes. 5.0 Conclusion The RIBA plan of work still has its advantage of simplicity and adaptability to various procurement methods. However the GDCPP proves to be more holistic in its approach towards customer satisfaction. The GDCPP is easily adopted in the CTG project primarily because of the size and complexity of the project. The cost that may be incurred through implementation of the protocol will be offset in the communication, co-ordination and team work which will eventually be created. This may however not be the case in relatively smaller projects. The introduction and sustenance of the protocol will fail due to poor process change within companies and will even fail more should managements try to adopt shortcuts by expecting individual workers to execute new working practices without training. Effective implementation and adoption of the protocol requires continuous training and education. This training needs to start from management level down to the last worker.

Monday, May 25, 2020

Social Media And The Internet - 1866 Words

From stone carvings, to smoke signals, to letters, to books, to carrier pigeons, to telegraphs, to telephones, to fax machines. Communication has always been morphing to drastically more efficient ways of reaching out to other humans. Always looking for a more efficient ways to spread information, there are newspapers, magazines, almanacs, radios, televisions, and in the past few decades, the internet. According to History.com, in 1965, the first connection between two computers was made, and many advances occurred until the web we know today was birthed in 1991 by a swiss man named Tim Berners-Lee. This is when the world wide web, that WWW that appears on almost every URL, began to take shape, and where people could access an array of information. The internet seems to be the culmination of all these social media communication inventions. There are online radio stations, online magazines, online newspapers, Television services, telephone services, and many different new forms of inf ormation transfer are being implemented. The internet seems to be capable of absorbing all the functions and purposes of the social media that came before it and still has room for more. Online video games and different variations of websites can create and provide people with social groups that give structure and support. Computers have become essential to how our society and social lives operate. Everything is compactly and neatly automated to form smooth flowing systems that allow for quickShow MoreRelatedSocial Media And The Internet1564 Words   |  7 Pagesassociated with social media and the Internet. Many years ago, before phones and computers were invented, simply going outside to play was a great way to spend time with friends and be entertained. Technology has evolved greatly since these days. Teens can communicate, post pictures, and search anything on the Internet nowadays. Although social media is a very big hit in this century, the real question is, is it safe? What does the use of social media and the Internet lead teens to do? Social media and theRead MoreThe Internet And Social Media946 Words   |  4 PagesInternet and Social Media The advent of the Information Age linked people to one another, across vast expanses of geographic space through a simple home computer. While early home users paid per minute of access, the service providers quickly offered a set, monthly fee for access and continuously growing bandwidth availability to remain competitive as users started streaming videos, music, and live broadcasts. Along with entertainment and communication between people, the internet also offers neverRead MoreThe Internet And Social Media927 Words   |  4 PagesThe internet and social media instantly connects individuals anywhere in the world with each other. This instant connection can be beneficial to nurses in the workplace. It enables quicker communication between staff and is an unlimited resource of information for nurses and patients. The downside is that nurses have to be careful of what they put online. Social media can be a great tool to improve patient care when used appropriately. An article titled To Tweet or not to Tweet? Nurses, Social MediaRead MoreSocial Media And The Internet Essay1362 Words   |  6 PagesSocial media and the internet have changed the way people in the music industry do business, along with how people in society receive music. People in the music industry have had to reevaluate everything that they have done in the past, in order to adapt to how things are now. Artists are now taking control of their own careers; because of that major labels are not making as much money as they did before. Through the internet and social media artists have been releasing there own music on sitesRead MoreThe Internet And Social Media1437 Words   |  6 Pagescontinues. The internet and various social media have been changing the arena in which people communicate with each other. People use the internet to interact with various individuals all over the world. The internet has bridged the gap between communicating with individuals as they connect with family, friends and other individuals in society. As individuals embraces the evolution of technology, there are multiple ways individuals can communicate with each other. Social media has been theRead MoreThe Internet and Social Media1212 Words   |  5 Pagesthe Internet, technology has vastly changed the way we live and communicate. This technological revolution we have gone through has brought about many new things into our daily lives. The birth of social media has completely changed technology, and they way we use it. We can now communicate with each other from anywhere around the world. We can update people on our current location. We can have a conversation over text. We can inform people exactly what we are doing at any given time. Social mediaRead MoreThe Internet And Social Media Essay2046 Words   |  9 Pagesconnection where a person’s access to the internet is limited only by whether they have an internet ready device. The internet has allowed users to freely and effortlessly communicate with each other across the globe. This has opened up new and exciting prospects including forming friends aboard, creating a personal blog and competing in online games with people from other countries. It is estimated that around 2.95 billion people around the world use social media web-sites. In the United States (US)Read MoreInternet Usage Of Social Media1144 Words   |  5 PagesOVERVIEW: Internet usage has become a heavily integrated and important characteristic of current and contemporary society. It would be rare to meet anyone who has not yet used any aspect of the Internet. In fact, according to the article, Social Media Update 2016 written by Shannon Greenwood, Andrew Perrin, and Maeve Duggun of the Pew Research center, â€Å"86% of Americans are currently internet users† (Greenwood et al.) This percentage includes teenagers, emerging adults, and adults. Below are observationsRead MoreThe Rise Of The Internet And Social Media9 74 Words   |  4 Pagesheart of marketing, the core function is to create and deliver value to the consumer. The rise of the internet has seen the rise of the global consumer. Meaning businesses are not restricted by geographical location, increasing the speed and amount of potential customers within markets, presenting both a challenge and an opportunity for marketers. However since the rise of the internet and social media, Poiesz and van Raaij (2007) state that in increasingly crowded markets, and increasingly sophisticatedRead MoreThe Emergence Of The Internet And Social Media1079 Words   |  5 PagesThe emergence of the Internet and social media has had a tremendous impact on the theory and practice of advertising, public relations and marketing disciplines. Advertising spending on the Internet has outpaced all other traditional media (Center for Media Research, 2004). In the last two years, the number of social networking tools and the number of people using those tools have exploded, thus the rules are constantly changing and there is considerable uncertainty on how to employ these tools from

Tuesday, May 19, 2020

Atomic Number 3 Element Facts

Lithium is the element that is atomic number 3 on the periodic table. These means each atom contains 3 protons. Lithium is a soft, silvery, light alkali metal  denoted with the symbol Li. Here are interesting facts about atomic number 3: Lithium is the lightest metal and the lightest solid element at ordinary temperature and pressure. The density of the solid near room temperature is 0.534  g/cm3. This means it not only floats on water, but is only about half as dense as it. It is so light, it can even float on oil. It also has the highest specific heat capacity of a solid element. Element number 3 has the highest melting point and boiling point of the alkali metals.Element number 3 is soft enough to cut with shears. Freshly cut metal is silver-colored, with a metallic luster. However, moist air quickly corrodes the metal, turning it dull gray and finally black.Among its uses, lithium is used in medications for bipolar disorder, to make lithium ion batteries, and to add a red color to fireworks. Its also used in glass and ceramics and to make high temperature lubricant grease. It is a coolant in breeder reactors and a source of tritium when atomic number 3 is bombarded with neutrons.Lithium is the only alkali metal that reacts with nitrogen. Yet, it is the least reactive metal in its element group. This is because the lithium valence electron is so close to the atomic nucleus. While lithium metal burns in water, it does not do so as vigorously as sodium or potassium. Lithium metal will burn in air and should be stored under kerosene or in an inert atmosphere, like argon. Dont try to extinguish a lithium fire with water as  it will only make it worse!Because the human body contains a lot of water, lithium will also burn skin. It is corrosive and should not be handled without protective gear.The name for the element comes from the Greek word lithos, which means stone. Lithium was discovered in the mineral petalite (LiAISi4O10).  Brazilian naturalist and statesman, Jozà © Bonifà ¡cio de Andralda e Silva found the stone on the Swedish isle Utà ¶. Although the mineral looked like an ordinary gray rock, it flared red when thrown into a fire.  Swedish chemist Johan August Arfvedson determin ed the mineral contained a previously unknown element. He couldnt isolate a pure specimen, but did produce a lithium salt from petalite in 1817.The atomic mass of lithium is  6.941. The atomic mass is a weighted average that accounts for the natural isotope abundance of the element.Lithium is believed to be one of only three chemical elements produced in the Big Bang that formed the universe. The other two elements are hydrogen and helium. However, lithium is relatively uncommon in the universe. Scientists believe the reason is that lithium is nearly unstable, with isotopes that have the lowest binding energies per nucleon of any stable nuclides.Several isotopes of lithium are known, but the natural element is a mix of two stable isotopes.  Li-7 (92.41 percent natural abundance) and Li-6 (7.59 percent natural abundance). The most stable radioisotope is lithium-8, which has a half-life of 838 ms.Lithium readily loses its outer electron to form the Li ion. This leaves the atom wit h a stable inner shell of two electrons. The lithium ion readily conducts electricity.Because of its high reactivity, lithium is not found in nature as a pure element, but the ion is abundant in sea water. Lithium compounds are found in clay.Mankinds first fusion reaction involved atomic number 3, in which lithium was used to make hydrogen isotopes for fusion by  Mark Oliphant in 1932.Lithium is found in trace amounts in living organisms, but its function is unclear. Lithium salts are used to treat bipolar disorder, where they act to stabilize mood.Lithium is a superconductor at ordinary pressure at an extremely low temperature. It also superconducts at higher temperatures when the pressure is very high (greater than 20 GPa).Lithium displays multiple crystal structures and allotropes. It exhibits a rhombohedral crystal structure (nine layer repeat spacing) around 4 K (liquid helium temperature), transitioning to a face-centered cubic and body-centered cubic structure as the temper ature increases.

Thursday, May 14, 2020

Deer Hunting A Family Tradition Essay - 1150 Words

Since the beginning of time man has been hunting animals for food. Even before fire, man needed to hunt, because hunting was the only way to eat. At first man used things such as spears and rocks to kill its prey. As man evolved, they started using bows and arrows. Next came an early model of what we use today, the firearm. It is powerful yet easy to carry around. It puts the animal through less suffering and is a lot more efficient than previous techniques. Hunting was once a necessity, but now it is a tradition, passed on from father to son as a way to spend time together, enjoy the outdoors, and experience what our ancestors went through in hunting their dinner. Since it is considered a sport some think we are killing off†¦show more content†¦It is the symbol of his hunting skills. It is as close to his heart as his pick-up truck† (Slinksy). He then said he would get me my own the next year if I liked hunting. But, before I could go hunting I needed to take a hunter s safety course. At one time this was not required, but now â€Å"All states now require some form of mandatory hunter education certificate prior to issuing a license† (â€Å"Ignoring Hunter Safety...†). So I enrolled in a class at the St.Clair Fish Game Club. After a couple weeks of classes I had my certificate and could get my hunting license. It was one of the most exciting times in my life, but not nearly as exciting as the day I actually got to go into the woods and hunt with my Dad. The wait till the first day of hunting season was intense! Finally it came, that Monday morning after the Thanksgiving weekend I got all bundled up and followed my father’s unusual routine, as I once thought. When we got into the woods I had no idea what was to come. First, it was boring; we just sat in the tree stand and saw nothing. Then we decided to walk around and see if we could find anything. Well after a while we finally found what we were looking for a deer! It was only a couple yards away. I was shaking like a leaf! I braced myself and pulled the trigger! The deer hunched up and took off. My Dad said he thought I hit it but wasn’t sure.Show MoreRelatedRecreational Hunting1106 Words   |  5 PagesRecreational Hunting: The Needs and the Wants Melissa Mosley COM/156 University Composition and Communications II 5/16/14 Trish Prince Recreational Hunting: The Needs and the Wants Hunting has been around as long as man has been hungry. With the modernization of times, the necessity of hunting has changed. Hunting is no longer the only way a family can be fed with the meat of the animals, clothed with the hides from the carcus, or houses built with the tools created from the bones of theRead MoreWhat s Merica Without Meat1657 Words   |  7 Pagesthe ages have shared the tradition of hunting.Before the time of modern weapons were used to kill animals, people hunted. Back in the cavemen days people used sticks and stones to kill their food for their families. People had no option to hunt, it was the only way their families got food. Hundreds of years ago a new invention was made that made hunting a lot easier. After many long years pass and many animals killed by bow and arrow, a new weapon was invented. The deer rifle is very efficient, powerfulRead MoreHunting Pros and Cons Essay1272 Words   |  6 PagesDannielle Fory BIO-220 Environmental Science May 4, 2013 Steven Lenk Hunting Hunting has been a way of life for thousands of years. As long as humans have been on earth, they have been hunting to provide food for their families. For many decades now, hunting has started to cause conflict among people. One of the main issues that have cause conflict has been overharvesting. Overharvesting can also cause issues with habitat and may put a strain on the relationship between the predator andRead MoreThe Importance Of Hunting In Sir Gawain And The Green Knight1624 Words   |  7 Pagesafter wild creatures to give their families with food, clothing and a home. During these modern times society-hunting requirements for survival has diminished on account of the improvement of agriculture, creature farming and assembling of food which is processed. I feel like hunting is a very big thing that has taken place during the earlier times through out the countries and it has impacted everyday life for people and their families to survive. Even today hunting is famous and still has an impactRead MoreHunting, The Best Sport There Is1276 Words   |  6 PagesHunting, The Best Sport There Is One of the most controversial topics around the world is whether or not hunting should be legal. Many people believe that hunting should be outlawed. I believe that hunting is a sport that should be not only performed, but encouraged in today’s world. The sport of hunting has many positive impacts on the economy, on nature, on the wildlife, and many other things. Hunting is good for our mental and physical health as well. Hunting and ethical way to spend time withRead MoreEssay on Three Reasons Against Gun Control646 Words   |  3 Pagesin this case. In this essay I am going to discuss three reasons I am against gun control: one being it is our constitutional right to bear arms, two every citizen should have the right to protect themselves, their family, and their property, and three for conservation purposes hunting must be permitted, and to hunt guns are a necessity. Our founding fathers when writing our constitution added the right to bear arms in the second amendment. People who are for gun control argue the meaning of theRead MoreWildlife Management: Why People Hunt? Essay1092 Words   |  5 PagesHumans have been hunting on this planet for over two million years. Our ancestors used complex hunting techniques to ambush and kill antelopes, gazelles, and other large animals dated back to times before Christ. People all around the world still carry on the tradition, but the view on hunting is not the same as it was back then. The world is so industrialized, and people think hunting is cruel and useless because you can buy meat at grocery stores. But in reality, it is the reason the wildlife theyRead MoreHunting Is An Essential Component Of Conservation944 Words   |  4 Pageshistory of hunting reveals that hunters of today share many of the same motivations and methods as ancient hunters. While technology and accessories may be different t hat those used for hunting thousands of years ago, the ability to take down an animal is something to be celebrated. When you learn the history of hunting, you’ll gain greater appreciation for this old tradition. Hunting is an essential component of conservation and can be used in everyday life; it has been a part of American historyRead MoreHunting : The Truth About Hunting Essay1372 Words   |  6 PagesI m hunting wabbits: The truth about hunting? Many people think of the bahamas, or a five star hotel when a vacation is mentioned, however that is not true for all. For those who enjoy the outdoors and nature, a nice hunting trip speak more to them. Hunting has been seen in our culture for centuries as a way of reconnecting with nature, and in todays world with the lack of predators it is used to keep nature in balance, as well as keeping in touch with our ancestral traditions. Hunting is a partRead MoreArtistole Toulmin669 Words   |  3 Pages Toulmin Assignment Argument One: For deer hunting to be made illegal in Illinois Main claim - Hunting should be made illegal in Illinois it seems to be a unsafe and ineffective form of recreation . Key terms in the main claim - Unsafe = The fact that there is over 100 hunting deaths in the United States every year Illegal = Forbidden by law Recreation = Activity done for enjoyment when one is not working Support: 3 reasons/sub-claims- Hunting endangers the whole entire community at times

Wednesday, May 6, 2020

Jewish Americans Stand on Isreal and Palestin Conflict Essay

The aim of this study was to explore among a sample of Jewish Americans the prevalence of beliefs associated with intractable conflict and to test the role of different beliefs in predicting individuals’ support for a compromise solution to the Israeli–Palestinian conflict. We found that the Jewish Americans we sampled tended to agree with a sense of collective victimhood and the Jewish Israeli narrative on the conflict. On the other hand they tended to disagree with the Palestinian narrative on the conflict and with statements that dehumanized the Palestinians and on average did not frame the conflict in terms of a zero-sum game. Jewish Americans in our sample tended to fall in the middle in terms of their endorsement of compromise†¦show more content†¦It also appears that when controlling for variance explained by demographic variables and attachment to Israel, education level emerges as a predictor for rejection of peaceful solutions. Individuals who are mor e educated were more likely to refuse concessions to the Palestinians. This finding can per- haps be explained by the influence of millions of dollars invested in engaging Jewish college students with Israeli culture and the Israeli view of the conflict; thus spending more time informal education leads to more refusal to compromise with the Palestinians (Beinart, 2010, 2012). The central focus of this study was the question of which belief suggested by theorists best predicts individuals’ support for or rejection of peaceful solutions to the Israeli–Palestinian conflict. Our findings are in line with previous research from Israel that suggests that dehumanization and a zero-sum view on the conflict serve an important role in predicting individuals’ support for the perpetuation of conflict (Halperin et al., 2008; Halperin Bar-Tal, 2011; Hammack et al., 2011; Maoz Eidelson, 2007; Maoz McCauley, 2005, 2008). Importantly, our study contributes an additional novel predictor to the current literature based on our operationalization of a monolithic narrative on the conflict. The monolithic narrative variable, which is based on the level of acceptance of the Jewish narrative on the conflict (i.e., â€Å"we intend to live in peace but we must continually defend

The Nevada Constitution Vs. Nevada - 1858 Words

Garcia Thesis: There are substantial differences between the United States and Nevada Constitutions to include its length, how their judges interpret law, the powers of their leaders, their forms of democracy, their meeting mandates and their system of selecting judges. This paper discusses these differences as well as an important concern for Nevadans, the value of an intermediate court of appeals. In the latter we will note the attempts to establish a court of appeals as well where the issue stands now. I. Why the Nevada Constitution is lengthier and what that means for Nevada judges as they do their jobs of interpreting the state constitution compared to federal counterparts. The Nevada Constitution is lengthier than its federal counterpart primarily because it contains many more policy-oriented provisions, as well as provisions concerning the character, virtue and even morality of its people than that of the federal Constitution. There is also a distinguished difference in the separation or distribution of powers as the federal constitution does not mandate any particular arrangement of governmental powers in the states. Also, provisions involving individual rights in the federal Constitution have not been incorporated so as to apply to the states. Generally speaking, State constitutions perform different functions (generally limit plenary powers rather than grant enumerated powers), have different origins (from the people Garcia themselves), and have a differentShow MoreRelatedNevada Constitution Vs. Nevada1696 Words   |  7 PagesThe Nevada constitution is the document that governs the citizens of the state of Nevada. In general, state constitutions are usually much longer than the United States constitution and Nevada’s constitution, which was sanctioned in 1864, is one of the state constitutions that fall into that category. When comparing the two, Nevada’s constitution is just short of being twice the length of the United States constitution, but Nevada is still shorter than the constitution of twenty-six other statesRead MoreAnalysis Of The Nevada And Us Constitutions1883 Words   |  8 PagesAn Analysis of the Nevada and US Constitutions and Government Structures Denisse Bustillos, 5432 PSC 101 Introduction to American Government and Politics Fall 2014 Section number: 101-1003 88311 Professor: William Eric Davis Ph.D. Author Note This assignment represents my own work. It is not a recycled assignment from another course and it has not been purchased, borrowed, or obtained from another source. Nor has any part of it been plagiarized. I did not include sections written by or summarizedRead MoreTheu.s. And Nevada Constitutions3730 Words   |  15 Pages An Analysis of the U.S and Nevada Constitutions and Government Structures By Lisa McClaughry 7165 PSC 101 Introduction to American Government and Politics Spring 2015 Section Number: [3008] Class Number: [32583] Professor: William Eric Davis, Ph.D. This assignment represents my own work. It is not a recycled assignment from another course and it has not been purchased, borrowed, or obtained from another source. Nor has any part of it been plagiarized. I did not include sections writtenRead MorePolitical Party Issues742 Words   |  3 Pagesfrom the partys position. Less is known where some of the third parties, such as the Green Party, Libertarian Party, and Constitution Party, stand on the issue. I support same-sex marriage because I see no valid arguments against it. The majority of arguments against gay marriage are based on religious perspective. In the United States, the First Amendment to the Constitution guarantees separation of church and state. Therefore, religion should not have a place in either the formulation or implementationRead More03 06 04 Essay892 Words   |  4 Pagescategories (multi-media, contemporary cases, advocacy documents). If you need support for the citation, consult the MLA Formatting Guide you printed from the lesson. Amendment for your topic (from the Bill of Rights) Citation: http://www.law.cornell.edu/constitution/fourth_amendment What information from this source seems the most important? Note key points mentioned in the source. The most important part of the amendment is the right to be secure from unwarranted search and seizures. How does this sourceRead MoreNorth and South on Slavery1040 Words   |  4 Pagesthe beginning of the Civil War many ideals about slavery changed. Slavery was slowly tearing us apart. In the events form the end of the Revolutionary War to 1800 many ideals involving slavery were altered. The first example was the constitution. In the Constitution they finally mention slaves. Slaves now count as 3/5 of a person. This may not seem like a major improvement in the treatment of slaves but it really is. Before slaves didn’t count for anything. Now, at least, they count for somethingRead MoreImpact Of The 14th And 15th Amendment Under U.s. Policy1154 Words   |  5 Pagestake these amendments into place and also the changes. Impact of the 14th and 15th Amendment under U.S. Policy The 14th Amendment was ratified July 9, 1868 giving citizenship to all persons including former slaves. Any state that went against the constitution was punished, reducing their representation in Congress. The Amendment banned those who engaged in rebellion against the States from holding any civil, military or elected office without approval of two-thirds of the Senate and the House of RepresentativesRead MoreImpact Of The 14th And 15th Amendment Under U.s. Policy Essay1154 Words   |  5 Pagestake these amendments into place and also the changes. Impact of the 14th and 15th Amendment under U.S. Policy The 14th Amendment was ratified July 9, 1868 giving citizenship to all persons including former slaves. Any state that went against the constitution was punished, reducing their representation in Congress. The Amendment banned those who engaged in rebellion against the States from holding any civil, military or elected office without approval of two-thirds of the Senate and the House of RepresentativesRead MoreThe Rights Of African Americans1631 Words   |  7 Pagesregain representation. Last but not least was the ratification of the 15th Amendment on February 3, 1870. This amendment s sponsor was heavily guided by a member of the senate committee of the Judiciary William Stewart. William Stewart represented Nevada and was known as the silver senator and actually drafted the final version of the 15th amendment. The 15th amendment barred states from disenfranchisement. States could not prohibit persons from voting regardless of race, color, or previous conditionRead MoreThe Treaty O f Guadalupe Hidalgo1654 Words   |  7 PagesWar. Bringing peace between the two countries. The U.S. called for Mexico to cede 55% of its territory, extending the boundaries of the United States by over 525,000 sq/m. This newly acquired land is what is known as present day Texas, California, Nevada, Utah, New Mexico, Arizona, Colorado,and Wyoming. In exchange for this land, Mexico received a $15 million compensation. word count: 130 Abolitionist Movement The Abolitionist Movement began in 1833, when the American Anti-Slavery Society in Philadelphia

The Impact of a Call Centre on Communication

Question: Discuss about the The Impact of a Call Centre on Communicationn in a Programme. Answer: Introduction The scenario is based on the multinational payment card company located in the suburb of Brisbane is planning to outsource with the help of telephone marketing. The telemarketing service providers having call centers in Singapore and Suva requires a large number of numbers of the customers and the details of the payment card. The call center is responsible for storing the required information about the customers and need to update headquarter about all the updated information. The payment card company wants security strategies, policies and the standards from the call center to ensure that the security provided to the confidential details about the customer to the call center is secured. The need for strategy regarding the security of the customer details is a sensitive area for the payment card company as the reputation of the company is dependent on the way it handles the payment of customer in a secured way (Regina M. Hechanova 2013). Therefore, when the payment card company is giving the details of the payment information of a customer to the call center they required a security strategy of the details and the policies the call center company is acquiring for keeping the information secured. Security Strategies The strategies like recording call and data, customer relationship management, voice over Internet protocols and customer tracking solutions are the significant strategies that the call center can follow for adhering with the payment card company. The call center should optimize the workforce providers for ensuring the solutions that are been provided have the exact security protocols as well as the operation is done in a network having high level of security (Guedes, Furtado and Pequeno 2014). The solution might differ with the different level of automated devices that are been used for protecting the sensitive data of the clients. The best strategies that could be applied by call centers to convince card payment company is by facilitating controls of automated controls of pause/resume system for the voice as well as screen recorder. The other option that could be used is Interactive Voice Response, end-to-end encryption, password management and audit trail (Martin 2015). Strategies and its prospects and consequences Capability/ Strategies Description Pros Cons Pause/Resume (Manual) The agents follow the manual pause/resume strategies. At the time, customers started sharing data, which is confidential and sensitive the agent can manually operate with help of a button that pause the recording and aging press the button for the second time for resuming recording. The sensitive data is protected from recording. The manual operation depends on the agent who is operating the system, as he might not pause the recording when the customer is sharing confidential data (Xiaosong et al. 2016). This step might affect the experience of the customer. Pause/Resume (Automated) API helps in integrating the recording with servicing application. At the time of accessing the sensitive field in application servicing, the recording is paused automatically and it is resumed automatically (Mao et al. 2016). The sensitive data is prevented from recording. The risk of having human error is eliminated. The process is clear and transparent. The resources regarding the Information Technology from the call center or the enterprise is needed at the time of implementing the solution. The customer might share the sensitive data ahead of the trigging of the automatic pause button. Desktop Analysis It helps in pausing as well as resuming the record automatically. This process is an automatic process and is transparent to the customers. The changes regarding code level is not required. The application has to be purchased and resources are required for the implementation of the Desktop Analysis (Barros, Pickering and Gudes 2015). Analytics of Real-time speech This strategy is used to spot information that is sensitive in real time. Application pauses automatically as soon as it get certain commands and recording is resumed when after a definite time delay or when other word is said by the customers (Deshpande 2014). The application minimizes the risk like recording and storing significant data of the customers. High skilled operators are needed for implementing and managing the system. Interactive Voice Response process of payment It is significantly used for recording information regarding the credit or debit card of the customer (Saylor 2014). The time when customer makes payment, the operator is responsible for transferring the customer to IVR. IVR only see or hear the information of credit card. The process of payment by credit card is fully secured. The call handling time is increased. The customer could have a negative impact as the call is transferred to the IVR. Adapting Cloud Computing as Strategy The implementation of cloud computing has bring a revolutionized period for the call center. The cloud computing technology has eliminated the huge capital expenditure and the investment done on the upgradation and maintenance. The call center when taking the responsibility of the payment card company needs to implement this technology (Al-Ayyoub et al. 2015). This helps in the update of the regulation, which is done by the software provider. Security strategies as required by Payment card company The call center should developed a strategy according to the requirement of the payment card company. The strategies include the following steps: Constructing and Maintaining a Secure Network- A configured firewall should be construct and maintain for preventing the data of the cardholder. The call center should not use any parameter of security supplied by the vendor. Protecting the data of the cardholder: The data of the cardholder should be prevented and stored in an appropriate manner. The data should be encrypted before transmission in the public network (Paulsen 2014). The management program should be vulnerable: Antivirus should be updated regularly and developed as well as secure systems should be maintained. Access control implementation: The access to data of cardholder should be restricted and should only be use for the needs of business. Each person should be assigned with a new ID for accessing the system (Ye et al. 2014). The physical access to the data of the cardholder should be restricted. Monitoring and testing networks regularly: Tracking and monitoring the access to the resources of the network and the data of the cardholder should be implemented (Ferdoush and Li 2014). The processes and the system of the security should be tested regularly. Policies Adopted by the Call Center The call centers should convince the payment card company about implementation of the suitable retention policies. The policies are stated below: The policy should ensure that data of the payment card is stored when it is necessary. The disposal procedure should be implemented in the policy. The time limit should be restricted on keeping the information of card in Quality assurance, recording server as well as in the database of customer relationship management. The corporate governance and the department of Quality Assurance needs to work on the requirements of call center for adhering the payment card company compliance (Filnov et al. 2015). The card validation code like CAV2, CID, CVC2 and CVV2 should not be stored in the format of digital audio or in the format of video (Boutcher et al. 2014). If the Quality assurance or the recording solution fails in blocking the audio and video from storing then the code should be deleted from the stored recording. The full access to PAN should be provided based on the need to k now requirement. The call center operation should be segmented for minimizing the number of operators having access to the data of the payment card (Long, Shelhamer and Darrell 2015). Considering an example of this policy is the information could be entered by the sales operator but the executive of the customer service must only have the access to for masking PAN. Call center should encrypted the data The call center should be adhering the policy of implementing the strong protocols of encryption. These protocols include Secure Socket Layer, Internet Protocol Security, and Secure Shell (Puzio et al. 2014) for transmitting the data of the cardholder in the public network. The transmission includes the Voice and streaming of data through Voice over IP systems of telephone (De Pessemier et al. 2015), as the data is sent over the public network. The necessity of strong cryptography is also requires for the Voice over IP system. If the Voice over IP systems fails to provide strong cryptography, the call center company needs to use the analog telephone system. The information regarding the payment card details should not be send through an unencrypted code and the end user receiving medium should not be inform of chat, email, simple messaging system (Ozkaynak et al. 2014)and other channels of non-encrypted communications. The best policy is to ensure that the play back of the stored recording is restricted if the recording includes the data regarding the information of the card details. Policy of Authentication Implemented among Staff The policies should be clear about the appropriate user authentication implementation among the staff, administrators and operators. The policies include the following steps: The access to the Quality Assurance, recording solutions and Customer Relationship Management should be restricted to the data containing information about the details of the payment card. The implementation of policies like providing recording of the screen with interfaces of playback and the information about the payment card details is visualized only to the managers and masking the information to the other supervisors and Quality Assurance specialists (Milstein et al. 2015). The operations of the call center should be segmented in such a way that a minimum number of operators should have access to the information regarding the details of the card. The supervisors and the operators should not share passwords and the user id. Information Security Policy Implemented in Call Center. The understated policies should be implemented by the call centers in order to adhere with the payment card company. The policies are stated below: The operational security procedures should be developed on a daily basis. The procedures should be consisting of all the requirements of the payment card company (Peltier 2016). The procedure should also define the responsibilities assigned to all the personnel. The policies should be developed for using the technologies that are critical and the policies should also be well defined with the appropriate use of the technologies so that the personnel should not face any problem to understand the use of the technologies. The policies should be implemented in such a way that every individual and every specific team should have the responsibilities for providing the security. The awareness program regarding the formal security should be implemented. This helps the personnel to be conscious and aware of the importance of the payment card security (Murdoch and Anderson 2014). The personnel should be trained well so that they can acquire the knowledge regarding the procedures and policies of security. The reviewing of all the procedures as well as the security policies should be done annually. The reviewing requires the presence of in house and remote operators. The operator should acknowledge all the requirements of the security and implement them as a daily sign in process. This is the best practice as well as the best policies that the company could implement. The potential employees should be screened before hiring for the process. The mentoring of both remote agents as well as the in house agent is the best practice and policy. It reduces the risks of being attacks from the internal sources. The call center manager should have the control on the compliance of monitor policy. The policies should be developed that will restricted the unauthorized copying, storing and moving the data of the card holder in to the hard drives as well as electronic media at the time of accessing the data of the card holder with the help of remote technologies. Call Center implementing the policies regarding Media The policy should be developed for giving attention to the specific authentication data. The storage of those data should be strictly prohibited. The access of the media both by physically and logically to records the call must be prohibited. The interactions regarding the recording must be logged in the accounts for future use. The back up and the storage of the recorded solutions should not follow a back door solution. The policy of destruction should be formulated for destroying the records that are not needed for keeping for a longer span of time. An innovative policy of tracking the product of call recording should be formulated. It helps in tracking all the logical and the physical access that the media have regarding the contents of the data of information. The features like encryption, authentication, logging and detailed reporting are provided by this policy. Standards The call center needs to provide certain standards to the payment card company for meeting the global standards. The standards are stated below: The call center should exercise an effective authentication control for all the operators who have the access of recording the call. The standards should be set such that there should be no direct connections between the internet and the system that is storing the audio. The standard should be set such that the system is able to maintain the secure configuration standards and the vulnerabilities should be checked on a regular basis. The sales operator and the supervisors should have installed the personal firewall and the operations. The global standard includes the installation of the latest updated version of the corporate software from the protection of the virus and other malwares that are harmful for the confidential information. The personal computers of the sales operator and the supervisors shall install this software (Deryugin et al. 2015). The personal computers of the supervisor and the operators should install the security patches. The goal of setting the standard to meet the global requirements is enhancing the security of the payment account with the help of awareness, knowledge and the various standards that helps in increasing the standard of the security of card payment. The major card payment companies like American Express, JCB International, Visa Inc and Discover Financial service follows the rule like PIN Transaction Security, Payment Application Data Security Standard (Ammons 2014) could be implemented by the call centers for adhering with the payment company card. Assumption of Challenges for Payment Company Card The concept of outsourcing implemented by the payment company card is great but there are certain challenges that are been assumed that the company might face while giving the work to the call center for storing the information and updating the stored data. The call center might store in the important card details of the customer in the audio recordings of the voice. The call center could overcome these challenges and convince the payment card company by the security strategies that are stated above in the report (Bond-Barnard, Steyn and Fabris-Rotelli 2013.). The call center could also convince the payment card company by which the recording of the important information data could be restricted so that no fraud or forgery could happen. Conclusion The recent survey shows that the customers in UK are giving a second thought before making payments through the call center. The card payment company might face this as a big barrier. The research done by Syntec Telecom shows that 30% of the Great Britain Population does not agree to pay through the call centers. The customers and the clients steel felt that a lot of thing is need to be improved for keeping the data securely in the call center. The call center could only convince the card payment company if they earn the trust of the customers. The call centers should also try to eliminate the fraud trademark that they carries and should maintain the security policies and strategies for their development. Recommendations The call center managers have to take initiative for regaining the trust of the clients. The regaining of trust is only possible if the call center starts applying the following steps in their company for customer satisfaction. The steps include: Technology Usage: The use of technology for hiding the important information regarding the details of the credit and debit card should be implemented by the call centers. Audit: The regular audit on the calls should be done for monitoring the fraud and forgery cases. Training of Employees: The employees should be trained and the extreme measures should be formulated if any of the employees violated the rules of the company by committing fraud and forgery with the customers. Monitoring: The monitoring of external and internal fraud should be done appropriately. Strategy: The security strategy should be formulated by the organizations that should be technically sound. Improvement: The manager should monitor the requirement of the operation for improving the programs of the security. Elimination of Failings: The basic failings of the operations should be deleted like storing of important information. Trusted partners: The trusted secure partners should be chosen for the security areas of the company. References Al-Ayyoub, M., Wardat, M., Jararweh, Y. and Khreishah, A.A., 2015. Optimizing expansion strategies for ultrascale cloud computing data centers.Simulation Modelling Practice and Theory,58, pp.15-29. Ammons, D., 2014.Municipal Benchmarks: Assessing Local Perfomance and Establishing Community Standards. Routledge. Barros, A., Pickering, C. and Gudes, O., 2015. Desktop analysis of potential impacts of visitor use: A case study for the highest park in the Southern Hemisphere.Journal of environmental management,150, pp.179-195. 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The call center as a revolving door: a Philippine perspective.Personnel Review,42(3), pp.349-365. Saylor, M.J., Bouzid, A.T., Durgani, P.B., Rennyson, D.J. and Perera, P.S.N., Angel. Com Incorporated, 2014.Multimodal interactive voice response system. U.S. Patent 8,654,934. Xiaosong, Z.H.O.U., Wu, H.J., Chung, C.Y., Normile, J.O., Abuan, J.S., Jeong, H., Yang, Y., Johar, G. and Jansen, T., Apple Inc., 2016.Dynamic detection of pause and resume for video communications. U.S. Patent 9,232,187. Ye, N., Zhu, Y., Wang, R.C. and Lin, Q.M., 2014. An efficient authentication and access control scheme for perception layer of internet of things.