Featured Post

To what extent can Steinbecks The Pearl be classed as a parable Essay Example For Students

How much can Steinbecks The Pearl be classed as an illustration Essay Distributed in 1947, Steinbecks novella, The Pearl, has pulled in m...

Monday, May 25, 2020

Social Media And The Internet - 1866 Words

From stone carvings, to smoke signals, to letters, to books, to carrier pigeons, to telegraphs, to telephones, to fax machines. Communication has always been morphing to drastically more efficient ways of reaching out to other humans. Always looking for a more efficient ways to spread information, there are newspapers, magazines, almanacs, radios, televisions, and in the past few decades, the internet. According to History.com, in 1965, the first connection between two computers was made, and many advances occurred until the web we know today was birthed in 1991 by a swiss man named Tim Berners-Lee. This is when the world wide web, that WWW that appears on almost every URL, began to take shape, and where people could access an array of information. The internet seems to be the culmination of all these social media communication inventions. There are online radio stations, online magazines, online newspapers, Television services, telephone services, and many different new forms of inf ormation transfer are being implemented. The internet seems to be capable of absorbing all the functions and purposes of the social media that came before it and still has room for more. Online video games and different variations of websites can create and provide people with social groups that give structure and support. Computers have become essential to how our society and social lives operate. Everything is compactly and neatly automated to form smooth flowing systems that allow for quickShow MoreRelatedSocial Media And The Internet1564 Words   |  7 Pagesassociated with social media and the Internet. Many years ago, before phones and computers were invented, simply going outside to play was a great way to spend time with friends and be entertained. Technology has evolved greatly since these days. Teens can communicate, post pictures, and search anything on the Internet nowadays. Although social media is a very big hit in this century, the real question is, is it safe? What does the use of social media and the Internet lead teens to do? Social media and theRead MoreThe Internet And Social Media946 Words   |  4 PagesInternet and Social Media The advent of the Information Age linked people to one another, across vast expanses of geographic space through a simple home computer. While early home users paid per minute of access, the service providers quickly offered a set, monthly fee for access and continuously growing bandwidth availability to remain competitive as users started streaming videos, music, and live broadcasts. Along with entertainment and communication between people, the internet also offers neverRead MoreThe Internet And Social Media927 Words   |  4 PagesThe internet and social media instantly connects individuals anywhere in the world with each other. This instant connection can be beneficial to nurses in the workplace. It enables quicker communication between staff and is an unlimited resource of information for nurses and patients. The downside is that nurses have to be careful of what they put online. Social media can be a great tool to improve patient care when used appropriately. An article titled To Tweet or not to Tweet? Nurses, Social MediaRead MoreSocial Media And The Internet Essay1362 Words   |  6 PagesSocial media and the internet have changed the way people in the music industry do business, along with how people in society receive music. People in the music industry have had to reevaluate everything that they have done in the past, in order to adapt to how things are now. Artists are now taking control of their own careers; because of that major labels are not making as much money as they did before. Through the internet and social media artists have been releasing there own music on sitesRead MoreThe Internet And Social Media1437 Words   |  6 Pagescontinues. The internet and various social media have been changing the arena in which people communicate with each other. People use the internet to interact with various individuals all over the world. The internet has bridged the gap between communicating with individuals as they connect with family, friends and other individuals in society. As individuals embraces the evolution of technology, there are multiple ways individuals can communicate with each other. Social media has been theRead MoreThe Internet and Social Media1212 Words   |  5 Pagesthe Internet, technology has vastly changed the way we live and communicate. This technological revolution we have gone through has brought about many new things into our daily lives. The birth of social media has completely changed technology, and they way we use it. We can now communicate with each other from anywhere around the world. We can update people on our current location. We can have a conversation over text. We can inform people exactly what we are doing at any given time. Social mediaRead MoreThe Internet And Social Media Essay2046 Words   |  9 Pagesconnection where a person’s access to the internet is limited only by whether they have an internet ready device. The internet has allowed users to freely and effortlessly communicate with each other across the globe. This has opened up new and exciting prospects including forming friends aboard, creating a personal blog and competing in online games with people from other countries. It is estimated that around 2.95 billion people around the world use social media web-sites. In the United States (US)Read MoreInternet Usage Of Social Media1144 Words   |  5 PagesOVERVIEW: Internet usage has become a heavily integrated and important characteristic of current and contemporary society. It would be rare to meet anyone who has not yet used any aspect of the Internet. In fact, according to the article, Social Media Update 2016 written by Shannon Greenwood, Andrew Perrin, and Maeve Duggun of the Pew Research center, â€Å"86% of Americans are currently internet users† (Greenwood et al.) This percentage includes teenagers, emerging adults, and adults. Below are observationsRead MoreThe Rise Of The Internet And Social Media9 74 Words   |  4 Pagesheart of marketing, the core function is to create and deliver value to the consumer. The rise of the internet has seen the rise of the global consumer. Meaning businesses are not restricted by geographical location, increasing the speed and amount of potential customers within markets, presenting both a challenge and an opportunity for marketers. However since the rise of the internet and social media, Poiesz and van Raaij (2007) state that in increasingly crowded markets, and increasingly sophisticatedRead MoreThe Emergence Of The Internet And Social Media1079 Words   |  5 PagesThe emergence of the Internet and social media has had a tremendous impact on the theory and practice of advertising, public relations and marketing disciplines. Advertising spending on the Internet has outpaced all other traditional media (Center for Media Research, 2004). In the last two years, the number of social networking tools and the number of people using those tools have exploded, thus the rules are constantly changing and there is considerable uncertainty on how to employ these tools from

Tuesday, May 19, 2020

Atomic Number 3 Element Facts

Lithium is the element that is atomic number 3 on the periodic table. These means each atom contains 3 protons. Lithium is a soft, silvery, light alkali metal  denoted with the symbol Li. Here are interesting facts about atomic number 3: Lithium is the lightest metal and the lightest solid element at ordinary temperature and pressure. The density of the solid near room temperature is 0.534  g/cm3. This means it not only floats on water, but is only about half as dense as it. It is so light, it can even float on oil. It also has the highest specific heat capacity of a solid element. Element number 3 has the highest melting point and boiling point of the alkali metals.Element number 3 is soft enough to cut with shears. Freshly cut metal is silver-colored, with a metallic luster. However, moist air quickly corrodes the metal, turning it dull gray and finally black.Among its uses, lithium is used in medications for bipolar disorder, to make lithium ion batteries, and to add a red color to fireworks. Its also used in glass and ceramics and to make high temperature lubricant grease. It is a coolant in breeder reactors and a source of tritium when atomic number 3 is bombarded with neutrons.Lithium is the only alkali metal that reacts with nitrogen. Yet, it is the least reactive metal in its element group. This is because the lithium valence electron is so close to the atomic nucleus. While lithium metal burns in water, it does not do so as vigorously as sodium or potassium. Lithium metal will burn in air and should be stored under kerosene or in an inert atmosphere, like argon. Dont try to extinguish a lithium fire with water as  it will only make it worse!Because the human body contains a lot of water, lithium will also burn skin. It is corrosive and should not be handled without protective gear.The name for the element comes from the Greek word lithos, which means stone. Lithium was discovered in the mineral petalite (LiAISi4O10).  Brazilian naturalist and statesman, Jozà © Bonifà ¡cio de Andralda e Silva found the stone on the Swedish isle Utà ¶. Although the mineral looked like an ordinary gray rock, it flared red when thrown into a fire.  Swedish chemist Johan August Arfvedson determin ed the mineral contained a previously unknown element. He couldnt isolate a pure specimen, but did produce a lithium salt from petalite in 1817.The atomic mass of lithium is  6.941. The atomic mass is a weighted average that accounts for the natural isotope abundance of the element.Lithium is believed to be one of only three chemical elements produced in the Big Bang that formed the universe. The other two elements are hydrogen and helium. However, lithium is relatively uncommon in the universe. Scientists believe the reason is that lithium is nearly unstable, with isotopes that have the lowest binding energies per nucleon of any stable nuclides.Several isotopes of lithium are known, but the natural element is a mix of two stable isotopes.  Li-7 (92.41 percent natural abundance) and Li-6 (7.59 percent natural abundance). The most stable radioisotope is lithium-8, which has a half-life of 838 ms.Lithium readily loses its outer electron to form the Li ion. This leaves the atom wit h a stable inner shell of two electrons. The lithium ion readily conducts electricity.Because of its high reactivity, lithium is not found in nature as a pure element, but the ion is abundant in sea water. Lithium compounds are found in clay.Mankinds first fusion reaction involved atomic number 3, in which lithium was used to make hydrogen isotopes for fusion by  Mark Oliphant in 1932.Lithium is found in trace amounts in living organisms, but its function is unclear. Lithium salts are used to treat bipolar disorder, where they act to stabilize mood.Lithium is a superconductor at ordinary pressure at an extremely low temperature. It also superconducts at higher temperatures when the pressure is very high (greater than 20 GPa).Lithium displays multiple crystal structures and allotropes. It exhibits a rhombohedral crystal structure (nine layer repeat spacing) around 4 K (liquid helium temperature), transitioning to a face-centered cubic and body-centered cubic structure as the temper ature increases.

Thursday, May 14, 2020

Deer Hunting A Family Tradition Essay - 1150 Words

Since the beginning of time man has been hunting animals for food. Even before fire, man needed to hunt, because hunting was the only way to eat. At first man used things such as spears and rocks to kill its prey. As man evolved, they started using bows and arrows. Next came an early model of what we use today, the firearm. It is powerful yet easy to carry around. It puts the animal through less suffering and is a lot more efficient than previous techniques. Hunting was once a necessity, but now it is a tradition, passed on from father to son as a way to spend time together, enjoy the outdoors, and experience what our ancestors went through in hunting their dinner. Since it is considered a sport some think we are killing off†¦show more content†¦It is the symbol of his hunting skills. It is as close to his heart as his pick-up truck† (Slinksy). He then said he would get me my own the next year if I liked hunting. But, before I could go hunting I needed to take a hunter s safety course. At one time this was not required, but now â€Å"All states now require some form of mandatory hunter education certificate prior to issuing a license† (â€Å"Ignoring Hunter Safety...†). So I enrolled in a class at the St.Clair Fish Game Club. After a couple weeks of classes I had my certificate and could get my hunting license. It was one of the most exciting times in my life, but not nearly as exciting as the day I actually got to go into the woods and hunt with my Dad. The wait till the first day of hunting season was intense! Finally it came, that Monday morning after the Thanksgiving weekend I got all bundled up and followed my father’s unusual routine, as I once thought. When we got into the woods I had no idea what was to come. First, it was boring; we just sat in the tree stand and saw nothing. Then we decided to walk around and see if we could find anything. Well after a while we finally found what we were looking for a deer! It was only a couple yards away. I was shaking like a leaf! I braced myself and pulled the trigger! The deer hunched up and took off. My Dad said he thought I hit it but wasn’t sure.Show MoreRelatedRecreational Hunting1106 Words   |  5 PagesRecreational Hunting: The Needs and the Wants Melissa Mosley COM/156 University Composition and Communications II 5/16/14 Trish Prince Recreational Hunting: The Needs and the Wants Hunting has been around as long as man has been hungry. With the modernization of times, the necessity of hunting has changed. Hunting is no longer the only way a family can be fed with the meat of the animals, clothed with the hides from the carcus, or houses built with the tools created from the bones of theRead MoreWhat s Merica Without Meat1657 Words   |  7 Pagesthe ages have shared the tradition of hunting.Before the time of modern weapons were used to kill animals, people hunted. Back in the cavemen days people used sticks and stones to kill their food for their families. People had no option to hunt, it was the only way their families got food. Hundreds of years ago a new invention was made that made hunting a lot easier. After many long years pass and many animals killed by bow and arrow, a new weapon was invented. The deer rifle is very efficient, powerfulRead MoreHunting Pros and Cons Essay1272 Words   |  6 PagesDannielle Fory BIO-220 Environmental Science May 4, 2013 Steven Lenk Hunting Hunting has been a way of life for thousands of years. As long as humans have been on earth, they have been hunting to provide food for their families. For many decades now, hunting has started to cause conflict among people. One of the main issues that have cause conflict has been overharvesting. Overharvesting can also cause issues with habitat and may put a strain on the relationship between the predator andRead MoreThe Importance Of Hunting In Sir Gawain And The Green Knight1624 Words   |  7 Pagesafter wild creatures to give their families with food, clothing and a home. During these modern times society-hunting requirements for survival has diminished on account of the improvement of agriculture, creature farming and assembling of food which is processed. I feel like hunting is a very big thing that has taken place during the earlier times through out the countries and it has impacted everyday life for people and their families to survive. Even today hunting is famous and still has an impactRead MoreHunting, The Best Sport There Is1276 Words   |  6 PagesHunting, The Best Sport There Is One of the most controversial topics around the world is whether or not hunting should be legal. Many people believe that hunting should be outlawed. I believe that hunting is a sport that should be not only performed, but encouraged in today’s world. The sport of hunting has many positive impacts on the economy, on nature, on the wildlife, and many other things. Hunting is good for our mental and physical health as well. Hunting and ethical way to spend time withRead MoreEssay on Three Reasons Against Gun Control646 Words   |  3 Pagesin this case. In this essay I am going to discuss three reasons I am against gun control: one being it is our constitutional right to bear arms, two every citizen should have the right to protect themselves, their family, and their property, and three for conservation purposes hunting must be permitted, and to hunt guns are a necessity. Our founding fathers when writing our constitution added the right to bear arms in the second amendment. People who are for gun control argue the meaning of theRead MoreWildlife Management: Why People Hunt? Essay1092 Words   |  5 PagesHumans have been hunting on this planet for over two million years. Our ancestors used complex hunting techniques to ambush and kill antelopes, gazelles, and other large animals dated back to times before Christ. People all around the world still carry on the tradition, but the view on hunting is not the same as it was back then. The world is so industrialized, and people think hunting is cruel and useless because you can buy meat at grocery stores. But in reality, it is the reason the wildlife theyRead MoreHunting Is An Essential Component Of Conservation944 Words   |  4 Pageshistory of hunting reveals that hunters of today share many of the same motivations and methods as ancient hunters. While technology and accessories may be different t hat those used for hunting thousands of years ago, the ability to take down an animal is something to be celebrated. When you learn the history of hunting, you’ll gain greater appreciation for this old tradition. Hunting is an essential component of conservation and can be used in everyday life; it has been a part of American historyRead MoreHunting : The Truth About Hunting Essay1372 Words   |  6 PagesI m hunting wabbits: The truth about hunting? Many people think of the bahamas, or a five star hotel when a vacation is mentioned, however that is not true for all. For those who enjoy the outdoors and nature, a nice hunting trip speak more to them. Hunting has been seen in our culture for centuries as a way of reconnecting with nature, and in todays world with the lack of predators it is used to keep nature in balance, as well as keeping in touch with our ancestral traditions. Hunting is a partRead MoreArtistole Toulmin669 Words   |  3 Pages Toulmin Assignment Argument One: For deer hunting to be made illegal in Illinois Main claim - Hunting should be made illegal in Illinois it seems to be a unsafe and ineffective form of recreation . Key terms in the main claim - Unsafe = The fact that there is over 100 hunting deaths in the United States every year Illegal = Forbidden by law Recreation = Activity done for enjoyment when one is not working Support: 3 reasons/sub-claims- Hunting endangers the whole entire community at times

Wednesday, May 6, 2020

Jewish Americans Stand on Isreal and Palestin Conflict Essay

The aim of this study was to explore among a sample of Jewish Americans the prevalence of beliefs associated with intractable conflict and to test the role of different beliefs in predicting individuals’ support for a compromise solution to the Israeli–Palestinian conflict. We found that the Jewish Americans we sampled tended to agree with a sense of collective victimhood and the Jewish Israeli narrative on the conflict. On the other hand they tended to disagree with the Palestinian narrative on the conflict and with statements that dehumanized the Palestinians and on average did not frame the conflict in terms of a zero-sum game. Jewish Americans in our sample tended to fall in the middle in terms of their endorsement of compromise†¦show more content†¦It also appears that when controlling for variance explained by demographic variables and attachment to Israel, education level emerges as a predictor for rejection of peaceful solutions. Individuals who are mor e educated were more likely to refuse concessions to the Palestinians. This finding can per- haps be explained by the influence of millions of dollars invested in engaging Jewish college students with Israeli culture and the Israeli view of the conflict; thus spending more time informal education leads to more refusal to compromise with the Palestinians (Beinart, 2010, 2012). The central focus of this study was the question of which belief suggested by theorists best predicts individuals’ support for or rejection of peaceful solutions to the Israeli–Palestinian conflict. Our findings are in line with previous research from Israel that suggests that dehumanization and a zero-sum view on the conflict serve an important role in predicting individuals’ support for the perpetuation of conflict (Halperin et al., 2008; Halperin Bar-Tal, 2011; Hammack et al., 2011; Maoz Eidelson, 2007; Maoz McCauley, 2005, 2008). Importantly, our study contributes an additional novel predictor to the current literature based on our operationalization of a monolithic narrative on the conflict. The monolithic narrative variable, which is based on the level of acceptance of the Jewish narrative on the conflict (i.e., â€Å"we intend to live in peace but we must continually defend

The Nevada Constitution Vs. Nevada - 1858 Words

Garcia Thesis: There are substantial differences between the United States and Nevada Constitutions to include its length, how their judges interpret law, the powers of their leaders, their forms of democracy, their meeting mandates and their system of selecting judges. This paper discusses these differences as well as an important concern for Nevadans, the value of an intermediate court of appeals. In the latter we will note the attempts to establish a court of appeals as well where the issue stands now. I. Why the Nevada Constitution is lengthier and what that means for Nevada judges as they do their jobs of interpreting the state constitution compared to federal counterparts. The Nevada Constitution is lengthier than its federal counterpart primarily because it contains many more policy-oriented provisions, as well as provisions concerning the character, virtue and even morality of its people than that of the federal Constitution. There is also a distinguished difference in the separation or distribution of powers as the federal constitution does not mandate any particular arrangement of governmental powers in the states. Also, provisions involving individual rights in the federal Constitution have not been incorporated so as to apply to the states. Generally speaking, State constitutions perform different functions (generally limit plenary powers rather than grant enumerated powers), have different origins (from the people Garcia themselves), and have a differentShow MoreRelatedNevada Constitution Vs. Nevada1696 Words   |  7 PagesThe Nevada constitution is the document that governs the citizens of the state of Nevada. In general, state constitutions are usually much longer than the United States constitution and Nevada’s constitution, which was sanctioned in 1864, is one of the state constitutions that fall into that category. When comparing the two, Nevada’s constitution is just short of being twice the length of the United States constitution, but Nevada is still shorter than the constitution of twenty-six other statesRead MoreAnalysis Of The Nevada And Us Constitutions1883 Words   |  8 PagesAn Analysis of the Nevada and US Constitutions and Government Structures Denisse Bustillos, 5432 PSC 101 Introduction to American Government and Politics Fall 2014 Section number: 101-1003 88311 Professor: William Eric Davis Ph.D. Author Note This assignment represents my own work. It is not a recycled assignment from another course and it has not been purchased, borrowed, or obtained from another source. Nor has any part of it been plagiarized. I did not include sections written by or summarizedRead MoreTheu.s. And Nevada Constitutions3730 Words   |  15 Pages An Analysis of the U.S and Nevada Constitutions and Government Structures By Lisa McClaughry 7165 PSC 101 Introduction to American Government and Politics Spring 2015 Section Number: [3008] Class Number: [32583] Professor: William Eric Davis, Ph.D. This assignment represents my own work. It is not a recycled assignment from another course and it has not been purchased, borrowed, or obtained from another source. Nor has any part of it been plagiarized. I did not include sections writtenRead MorePolitical Party Issues742 Words   |  3 Pagesfrom the partys position. Less is known where some of the third parties, such as the Green Party, Libertarian Party, and Constitution Party, stand on the issue. I support same-sex marriage because I see no valid arguments against it. The majority of arguments against gay marriage are based on religious perspective. In the United States, the First Amendment to the Constitution guarantees separation of church and state. Therefore, religion should not have a place in either the formulation or implementationRead More03 06 04 Essay892 Words   |  4 Pagescategories (multi-media, contemporary cases, advocacy documents). If you need support for the citation, consult the MLA Formatting Guide you printed from the lesson. Amendment for your topic (from the Bill of Rights) Citation: http://www.law.cornell.edu/constitution/fourth_amendment What information from this source seems the most important? Note key points mentioned in the source. The most important part of the amendment is the right to be secure from unwarranted search and seizures. How does this sourceRead MoreNorth and South on Slavery1040 Words   |  4 Pagesthe beginning of the Civil War many ideals about slavery changed. Slavery was slowly tearing us apart. In the events form the end of the Revolutionary War to 1800 many ideals involving slavery were altered. The first example was the constitution. In the Constitution they finally mention slaves. Slaves now count as 3/5 of a person. This may not seem like a major improvement in the treatment of slaves but it really is. Before slaves didn’t count for anything. Now, at least, they count for somethingRead MoreImpact Of The 14th And 15th Amendment Under U.s. Policy1154 Words   |  5 Pagestake these amendments into place and also the changes. Impact of the 14th and 15th Amendment under U.S. Policy The 14th Amendment was ratified July 9, 1868 giving citizenship to all persons including former slaves. Any state that went against the constitution was punished, reducing their representation in Congress. The Amendment banned those who engaged in rebellion against the States from holding any civil, military or elected office without approval of two-thirds of the Senate and the House of RepresentativesRead MoreImpact Of The 14th And 15th Amendment Under U.s. Policy Essay1154 Words   |  5 Pagestake these amendments into place and also the changes. Impact of the 14th and 15th Amendment under U.S. Policy The 14th Amendment was ratified July 9, 1868 giving citizenship to all persons including former slaves. Any state that went against the constitution was punished, reducing their representation in Congress. The Amendment banned those who engaged in rebellion against the States from holding any civil, military or elected office without approval of two-thirds of the Senate and the House of RepresentativesRead MoreThe Rights Of African Americans1631 Words   |  7 Pagesregain representation. Last but not least was the ratification of the 15th Amendment on February 3, 1870. This amendment s sponsor was heavily guided by a member of the senate committee of the Judiciary William Stewart. William Stewart represented Nevada and was known as the silver senator and actually drafted the final version of the 15th amendment. The 15th amendment barred states from disenfranchisement. States could not prohibit persons from voting regardless of race, color, or previous conditionRead MoreThe Treaty O f Guadalupe Hidalgo1654 Words   |  7 PagesWar. Bringing peace between the two countries. The U.S. called for Mexico to cede 55% of its territory, extending the boundaries of the United States by over 525,000 sq/m. This newly acquired land is what is known as present day Texas, California, Nevada, Utah, New Mexico, Arizona, Colorado,and Wyoming. In exchange for this land, Mexico received a $15 million compensation. word count: 130 Abolitionist Movement The Abolitionist Movement began in 1833, when the American Anti-Slavery Society in Philadelphia

The Impact of a Call Centre on Communication

Question: Discuss about the The Impact of a Call Centre on Communicationn in a Programme. Answer: Introduction The scenario is based on the multinational payment card company located in the suburb of Brisbane is planning to outsource with the help of telephone marketing. The telemarketing service providers having call centers in Singapore and Suva requires a large number of numbers of the customers and the details of the payment card. The call center is responsible for storing the required information about the customers and need to update headquarter about all the updated information. The payment card company wants security strategies, policies and the standards from the call center to ensure that the security provided to the confidential details about the customer to the call center is secured. The need for strategy regarding the security of the customer details is a sensitive area for the payment card company as the reputation of the company is dependent on the way it handles the payment of customer in a secured way (Regina M. Hechanova 2013). Therefore, when the payment card company is giving the details of the payment information of a customer to the call center they required a security strategy of the details and the policies the call center company is acquiring for keeping the information secured. Security Strategies The strategies like recording call and data, customer relationship management, voice over Internet protocols and customer tracking solutions are the significant strategies that the call center can follow for adhering with the payment card company. The call center should optimize the workforce providers for ensuring the solutions that are been provided have the exact security protocols as well as the operation is done in a network having high level of security (Guedes, Furtado and Pequeno 2014). The solution might differ with the different level of automated devices that are been used for protecting the sensitive data of the clients. The best strategies that could be applied by call centers to convince card payment company is by facilitating controls of automated controls of pause/resume system for the voice as well as screen recorder. The other option that could be used is Interactive Voice Response, end-to-end encryption, password management and audit trail (Martin 2015). Strategies and its prospects and consequences Capability/ Strategies Description Pros Cons Pause/Resume (Manual) The agents follow the manual pause/resume strategies. At the time, customers started sharing data, which is confidential and sensitive the agent can manually operate with help of a button that pause the recording and aging press the button for the second time for resuming recording. The sensitive data is protected from recording. The manual operation depends on the agent who is operating the system, as he might not pause the recording when the customer is sharing confidential data (Xiaosong et al. 2016). This step might affect the experience of the customer. Pause/Resume (Automated) API helps in integrating the recording with servicing application. At the time of accessing the sensitive field in application servicing, the recording is paused automatically and it is resumed automatically (Mao et al. 2016). The sensitive data is prevented from recording. The risk of having human error is eliminated. The process is clear and transparent. The resources regarding the Information Technology from the call center or the enterprise is needed at the time of implementing the solution. The customer might share the sensitive data ahead of the trigging of the automatic pause button. Desktop Analysis It helps in pausing as well as resuming the record automatically. This process is an automatic process and is transparent to the customers. The changes regarding code level is not required. The application has to be purchased and resources are required for the implementation of the Desktop Analysis (Barros, Pickering and Gudes 2015). Analytics of Real-time speech This strategy is used to spot information that is sensitive in real time. Application pauses automatically as soon as it get certain commands and recording is resumed when after a definite time delay or when other word is said by the customers (Deshpande 2014). The application minimizes the risk like recording and storing significant data of the customers. High skilled operators are needed for implementing and managing the system. Interactive Voice Response process of payment It is significantly used for recording information regarding the credit or debit card of the customer (Saylor 2014). The time when customer makes payment, the operator is responsible for transferring the customer to IVR. IVR only see or hear the information of credit card. The process of payment by credit card is fully secured. The call handling time is increased. The customer could have a negative impact as the call is transferred to the IVR. Adapting Cloud Computing as Strategy The implementation of cloud computing has bring a revolutionized period for the call center. The cloud computing technology has eliminated the huge capital expenditure and the investment done on the upgradation and maintenance. The call center when taking the responsibility of the payment card company needs to implement this technology (Al-Ayyoub et al. 2015). This helps in the update of the regulation, which is done by the software provider. Security strategies as required by Payment card company The call center should developed a strategy according to the requirement of the payment card company. The strategies include the following steps: Constructing and Maintaining a Secure Network- A configured firewall should be construct and maintain for preventing the data of the cardholder. The call center should not use any parameter of security supplied by the vendor. Protecting the data of the cardholder: The data of the cardholder should be prevented and stored in an appropriate manner. The data should be encrypted before transmission in the public network (Paulsen 2014). The management program should be vulnerable: Antivirus should be updated regularly and developed as well as secure systems should be maintained. Access control implementation: The access to data of cardholder should be restricted and should only be use for the needs of business. Each person should be assigned with a new ID for accessing the system (Ye et al. 2014). The physical access to the data of the cardholder should be restricted. Monitoring and testing networks regularly: Tracking and monitoring the access to the resources of the network and the data of the cardholder should be implemented (Ferdoush and Li 2014). The processes and the system of the security should be tested regularly. Policies Adopted by the Call Center The call centers should convince the payment card company about implementation of the suitable retention policies. The policies are stated below: The policy should ensure that data of the payment card is stored when it is necessary. The disposal procedure should be implemented in the policy. The time limit should be restricted on keeping the information of card in Quality assurance, recording server as well as in the database of customer relationship management. The corporate governance and the department of Quality Assurance needs to work on the requirements of call center for adhering the payment card company compliance (Filnov et al. 2015). The card validation code like CAV2, CID, CVC2 and CVV2 should not be stored in the format of digital audio or in the format of video (Boutcher et al. 2014). If the Quality assurance or the recording solution fails in blocking the audio and video from storing then the code should be deleted from the stored recording. The full access to PAN should be provided based on the need to k now requirement. The call center operation should be segmented for minimizing the number of operators having access to the data of the payment card (Long, Shelhamer and Darrell 2015). Considering an example of this policy is the information could be entered by the sales operator but the executive of the customer service must only have the access to for masking PAN. Call center should encrypted the data The call center should be adhering the policy of implementing the strong protocols of encryption. These protocols include Secure Socket Layer, Internet Protocol Security, and Secure Shell (Puzio et al. 2014) for transmitting the data of the cardholder in the public network. The transmission includes the Voice and streaming of data through Voice over IP systems of telephone (De Pessemier et al. 2015), as the data is sent over the public network. The necessity of strong cryptography is also requires for the Voice over IP system. If the Voice over IP systems fails to provide strong cryptography, the call center company needs to use the analog telephone system. The information regarding the payment card details should not be send through an unencrypted code and the end user receiving medium should not be inform of chat, email, simple messaging system (Ozkaynak et al. 2014)and other channels of non-encrypted communications. The best policy is to ensure that the play back of the stored recording is restricted if the recording includes the data regarding the information of the card details. Policy of Authentication Implemented among Staff The policies should be clear about the appropriate user authentication implementation among the staff, administrators and operators. The policies include the following steps: The access to the Quality Assurance, recording solutions and Customer Relationship Management should be restricted to the data containing information about the details of the payment card. The implementation of policies like providing recording of the screen with interfaces of playback and the information about the payment card details is visualized only to the managers and masking the information to the other supervisors and Quality Assurance specialists (Milstein et al. 2015). The operations of the call center should be segmented in such a way that a minimum number of operators should have access to the information regarding the details of the card. The supervisors and the operators should not share passwords and the user id. Information Security Policy Implemented in Call Center. The understated policies should be implemented by the call centers in order to adhere with the payment card company. The policies are stated below: The operational security procedures should be developed on a daily basis. The procedures should be consisting of all the requirements of the payment card company (Peltier 2016). The procedure should also define the responsibilities assigned to all the personnel. The policies should be developed for using the technologies that are critical and the policies should also be well defined with the appropriate use of the technologies so that the personnel should not face any problem to understand the use of the technologies. The policies should be implemented in such a way that every individual and every specific team should have the responsibilities for providing the security. The awareness program regarding the formal security should be implemented. This helps the personnel to be conscious and aware of the importance of the payment card security (Murdoch and Anderson 2014). The personnel should be trained well so that they can acquire the knowledge regarding the procedures and policies of security. The reviewing of all the procedures as well as the security policies should be done annually. The reviewing requires the presence of in house and remote operators. The operator should acknowledge all the requirements of the security and implement them as a daily sign in process. This is the best practice as well as the best policies that the company could implement. The potential employees should be screened before hiring for the process. The mentoring of both remote agents as well as the in house agent is the best practice and policy. It reduces the risks of being attacks from the internal sources. The call center manager should have the control on the compliance of monitor policy. The policies should be developed that will restricted the unauthorized copying, storing and moving the data of the card holder in to the hard drives as well as electronic media at the time of accessing the data of the card holder with the help of remote technologies. Call Center implementing the policies regarding Media The policy should be developed for giving attention to the specific authentication data. The storage of those data should be strictly prohibited. The access of the media both by physically and logically to records the call must be prohibited. The interactions regarding the recording must be logged in the accounts for future use. The back up and the storage of the recorded solutions should not follow a back door solution. The policy of destruction should be formulated for destroying the records that are not needed for keeping for a longer span of time. An innovative policy of tracking the product of call recording should be formulated. It helps in tracking all the logical and the physical access that the media have regarding the contents of the data of information. The features like encryption, authentication, logging and detailed reporting are provided by this policy. Standards The call center needs to provide certain standards to the payment card company for meeting the global standards. The standards are stated below: The call center should exercise an effective authentication control for all the operators who have the access of recording the call. The standards should be set such that there should be no direct connections between the internet and the system that is storing the audio. The standard should be set such that the system is able to maintain the secure configuration standards and the vulnerabilities should be checked on a regular basis. The sales operator and the supervisors should have installed the personal firewall and the operations. The global standard includes the installation of the latest updated version of the corporate software from the protection of the virus and other malwares that are harmful for the confidential information. The personal computers of the sales operator and the supervisors shall install this software (Deryugin et al. 2015). The personal computers of the supervisor and the operators should install the security patches. The goal of setting the standard to meet the global requirements is enhancing the security of the payment account with the help of awareness, knowledge and the various standards that helps in increasing the standard of the security of card payment. The major card payment companies like American Express, JCB International, Visa Inc and Discover Financial service follows the rule like PIN Transaction Security, Payment Application Data Security Standard (Ammons 2014) could be implemented by the call centers for adhering with the payment company card. Assumption of Challenges for Payment Company Card The concept of outsourcing implemented by the payment company card is great but there are certain challenges that are been assumed that the company might face while giving the work to the call center for storing the information and updating the stored data. The call center might store in the important card details of the customer in the audio recordings of the voice. The call center could overcome these challenges and convince the payment card company by the security strategies that are stated above in the report (Bond-Barnard, Steyn and Fabris-Rotelli 2013.). The call center could also convince the payment card company by which the recording of the important information data could be restricted so that no fraud or forgery could happen. Conclusion The recent survey shows that the customers in UK are giving a second thought before making payments through the call center. The card payment company might face this as a big barrier. The research done by Syntec Telecom shows that 30% of the Great Britain Population does not agree to pay through the call centers. The customers and the clients steel felt that a lot of thing is need to be improved for keeping the data securely in the call center. The call center could only convince the card payment company if they earn the trust of the customers. The call centers should also try to eliminate the fraud trademark that they carries and should maintain the security policies and strategies for their development. Recommendations The call center managers have to take initiative for regaining the trust of the clients. The regaining of trust is only possible if the call center starts applying the following steps in their company for customer satisfaction. The steps include: Technology Usage: The use of technology for hiding the important information regarding the details of the credit and debit card should be implemented by the call centers. Audit: The regular audit on the calls should be done for monitoring the fraud and forgery cases. Training of Employees: The employees should be trained and the extreme measures should be formulated if any of the employees violated the rules of the company by committing fraud and forgery with the customers. Monitoring: The monitoring of external and internal fraud should be done appropriately. Strategy: The security strategy should be formulated by the organizations that should be technically sound. Improvement: The manager should monitor the requirement of the operation for improving the programs of the security. Elimination of Failings: The basic failings of the operations should be deleted like storing of important information. Trusted partners: The trusted secure partners should be chosen for the security areas of the company. References Al-Ayyoub, M., Wardat, M., Jararweh, Y. and Khreishah, A.A., 2015. Optimizing expansion strategies for ultrascale cloud computing data centers.Simulation Modelling Practice and Theory,58, pp.15-29. Ammons, D., 2014.Municipal Benchmarks: Assessing Local Perfomance and Establishing Community Standards. Routledge. Barros, A., Pickering, C. and Gudes, O., 2015. Desktop analysis of potential impacts of visitor use: A case study for the highest park in the Southern Hemisphere.Journal of environmental management,150, pp.179-195. Bond-Barnard, T.J., Steyn, H. and Fabris-Rotelli, I., 2013. The impact of a call centre on communication in a programme and its projects.International Journal of Project Management,31(7), pp.1006-1016. Boutcher, D.C., Harney, R.K., Munroe, S.J. and Scheel, J.J., International Business Machines Corporation, 2014.Real-time security verification for banking cards. U.S. Patent 8,632,002. De Pessemier, T., Stevens, I., De Marez, L., Martens, L. and Joseph, W., 2015. Analysis of the quality of experience of a commercial voice-over-IP service.Multimedia Tools and Applications,74(15), pp.5873-5895. Deryugin, V.N., Giacomini, P., Makagon, P., Ryabchun, A. and Anisimov, N., Genesys Telecommunications Laboratories, Inc., 2015.Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center. U.S. Patent 9,002,920. Deshpande, M.V., Marifet, K., Matthews, J.B., Wogulis, J.L. and Chou, L.P., Google Inc., 2014.System for displaying a web page with real time analytics data overlay. U.S. Patent 8,775,611. Ferdoush, S. and Li, X., 2014. Wireless sensor network system design using Raspberry Pi and Arduino for environmental monitoring applications.Procedia Computer Science,34, pp.103-110. Filonov, V., Lum, H., Culbert, J., Blander, D., Subramaniam, S., Cicchitto, A. and Gvildys, P., Genesys Telecommunications Laboratories, Inc., 2015.Call event tagging and call recording stitching for contact center call recordings. U.S. Patent 9,178,989. Guedes, R., Furtado, V. and Pequeno, T., 2014, September. Multiagent models for police resource allocation and dispatch. InIntelligence and Security Informatics Conference (JISIC), 2014 IEEE Joint(pp. 288-291). IEEE. Long, J., Shelhamer, E. and Darrell, T., 2015. Fully convolutional networks for semantic segmentation. InProceedings of the IEEE Conference on Computer Vision and Pattern Recognition(pp. 3431-3440). Mao, C., Yu, H., Shi, J., Cai, T. and Yang, B., 2016, January. Automated Interactive Visualization on Abstract Concepts in Computer Science. InInternational Conference on Computer Science Education Innovation Technology (CSEIT). Proceedings(p. 121). Global Science and Technology Forum. Martin, L., 2015. Noncitizen detention: Spatial strategies of migrant precarity in US immigration and border control. InAnnales de gographie(No. 2, pp. 231-247). Armand Colin. Milstein, D., Odinak, G. and Lee, H.M., Intellisist, Inc., 2015.Computer-Implemented System And Method For Protecting Sensitive Information Within A Call Center In Real Time. U.S. Patent Application 14/667,603. Murdoch, S.J. and Anderson, R., 2014, March. Security protocols and evidence: Where many payment systems fail. InInternational Conference on Financial Cryptography and Data Security(pp. 21-32). Springer Berlin Heidelberg. Ozkaynak, M., Johnson, S., Shimada, S., Petrakis, B.A., Tulu, B., Archambeault, C., Fix, G., Schwartz, E. and Woods, S., 2014. Examining the Multi-level Fit between Work and Technology in a Secure Messaging Implementation. InAMIA Annual Symposium Proceedings(Vol. 2014, p. 954). American Medical Informatics Association. Paulsen, K.L., Cirque Corporation, 2014.Method for protecting cardholder data in a mobile device that performs secure payment transactions and which enables the mobile device to function as a secure payment terminal. U.S. Patent Application 14/150,313. Peltier, T.R., 2016.Information Security Policies, Procedures, and Standards: guidelines for effective information security management. CRC Press. Puzio, P., Molva, R., nen, M. and Loureiro, S., 2014. Block-level de-duplication with encrypted data.Open Journal of Cloud Computing (OJCC),1(1), pp.10-18. Regina M. Hechanova, M., 2013. The call center as a revolving door: a Philippine perspective.Personnel Review,42(3), pp.349-365. Saylor, M.J., Bouzid, A.T., Durgani, P.B., Rennyson, D.J. and Perera, P.S.N., Angel. Com Incorporated, 2014.Multimodal interactive voice response system. U.S. Patent 8,654,934. Xiaosong, Z.H.O.U., Wu, H.J., Chung, C.Y., Normile, J.O., Abuan, J.S., Jeong, H., Yang, Y., Johar, G. and Jansen, T., Apple Inc., 2016.Dynamic detection of pause and resume for video communications. U.S. Patent 9,232,187. Ye, N., Zhu, Y., Wang, R.C. and Lin, Q.M., 2014. An efficient authentication and access control scheme for perception layer of internet of things.

Tuesday, May 5, 2020

A Literary Analysis of Margaret Atwoods Happy Endings free essay sample

In the story â€Å"Happy Endings† the author Margaret Atwood gives 6 scenarios in alphabetical order from A to F of how a couples life could play out over the span of their lives. In these six scenarios Atwood uses satire to emphasize how interchangeable and simple each couples life is. In this story Atwood uses character, style, and point of view to chastise the desire for the everyday common life and the concern for only the â€Å"whats† in life and not â€Å"how or why†. The use of flat characters in â€Å"Happy Endings† is one of the ways Atwood’s satirical tone is especially emphasized. The first characters introduced, Mary and John, are barely developed and we only learn simple details about their life that appears to be happy and comfortable. For example, we learn that they both have jobs but not what they do for these jobs. The narrator describes them as â€Å"worth while and remunerative jobs, which they find stimulating and challenging. We will write a custom essay sample on A Literary Analysis of Margaret Atwoods Happy Endings or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page † We also learn that they continue to enjoy their lives but are still not given any exciting details. For example, all the important aspects of their life are described by the narrator as â€Å"they buy a charming house†, â€Å"when they can afford live in help, they have two children. They turn out well. † â€Å"They go on vacations together. They retire† , â€Å"They both have hobbies they find stimulating and challenging. † Atwood uses this lack of detail to emphasize how flat and dull the characters are, building the idea that the main desire in life is focused on the â€Å"whats†. Throughout the different scenarios Atwood continues to use the writing style of repetition to make the point that the root of each story is the same. For example, almost everything in the characters lives throughout the six scenarios are described as â€Å"stimulating and challenging†, all the houses in the story are described as â€Å"charming†, and the real estate market is always mentioned. The most important thing that is repeated at the end of every story is that they all die, no matter what happened in their life, they all eventually die. Death is key to this story because regardless of the â€Å"whats† the characters have in life, Atwood wants to emphasize that death will always equal us out. For example, in scenario F these exact ideas are mentioned by the author â€Å"you’ll have to face it, the endings are always the same however you slice it† and â€Å"the only authentic ending is the one provided here: John and Mary die. John and Mary die. John and Mary die. † The third person objective point of view that this story is written in is what makes the characters so flat, the repetition so empty, and the story so simple. For example, a much more descriptive story in B is emotionally detached and flat because of how the author purposely lacks passion by writing, â€Å"Mary falls in love with John but John doesn’t fall in love with Mary. He merely uses her body for selfish pleasure and ego gratification of a tepid kind. † This statement is so emotionally loaded and could be very upsetting but the way its delivered, so fat and blunt, takes away the emotional attachment. The death as well in story B is a dark and heart breaking part but is also told so bluntly to remind you of death being the equalizer. For example, the author writes so easily about the death â€Å"Mary collects all the sleeping pills and aspirin she can find, and takes them and a half bottle of sherry. You can see what kind of woman she is by the fact that its not even whiskey. She leaves a note for John. She hopes he’ll discover her and get her to the hospital in time and repent and then they can get married, but this fails to happen and she dies. † The non-emotional way her death is described is an indicator of the flatness. The use of character, style, and point of view that Atwood uses to write this story gives you a real feeling of pity for these characters, only having horrible lows or average highs in their relationships. It appears that there is no great place to be in her story. Reading this story for the first time, the reader could assume Atwood has an obsession with bad relationships, boring average marriages, and death. The key to understanding what the author is trying to convey is realizing how the stories all link together and how they all lack the essence of excitement and desire. The author brings the idea that without focusing on the â€Å"how and why† of life and only focusing on the â€Å"what, what, what† will leave you with an average life. Reference Endings, and Margaret Atwood. 2016. Happy Endings. Goodreads. http://www.goodreads.com/book/show/28673445-happy-endings. Topics, Sample Papers Articles Online for Free. (2016). Happy Endings – Margaret Atwood. [online] Available at: http://studymoose.com/an-analysis-of-margaret-atwoods-happy-endings-essay [Accessed 21 Nov. 2016]. Happy Endings Summary. 2016. Www.Bookrags.Com. http://www.bookrags.com/studyguide-happyendings/chapanal001.html.